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Circle BMW

Eatontown, NJ

5.0
4,097 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,097 Reviews of Circle BMW

November 27, 2022

Wonderful service Jim is excellent He is personable and professional I love my new car Its better than I expected!! More

by Ka258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Dec 12, 2022 -

Circle BMW responded

Thanks for taking the time to let us know that Jim provided you with a wonderful purchasing experience here at Circle BMW. It is always great to know that our customers are receiving personable and professional interactions from our Sales Team. We welcome you back for your future automotive needs.

November 25, 2022

My experience at the dealer while buying my car was good. Thanks to the whole team. More

by Kademj7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hon Fung, Justin Pastore, Jon Catania
Nov 25, 2022 -

Circle BMW responded

We are glad you had a pleasant experience at Circle! We wish that hybrid vehicles were included in the NJ state tax exemption, however, they are not. Here is the link for the NJ treasury website for further details - https://www.state.nj.us/treasury/taxation/zevnotice.shtml . Please let us know if you have any questions. We look forward to assisting you with all of your future BMW needs. Happy Holidays! Laura Fluor General Manager Circle BMW Phone (732)440-1219

Nov 25, 2022 -

Kademj7 responded

That seems to be just for zero emission vehicles, but plug in hybrids seem to qualify for the charge up New Jersey program. I never got a clear answer why this program wasn’t an option for the vehicle I purchased. https://chargeup.njcleanenergy.com/

Nov 28, 2022 -

Circle BMW responded

Some plug in hybrids do qualify for that program, unfortunately there are no BMWs on that list. We always want to work with our clients to maximize available rebates and incentives. If we can assist you in any way please let us know. Our team of product specialists can guide you in the operations of your vehicle to help you minimize your fuel/electricity expenses. Again, we wish our vehicles would qualify for these incentives, but this is beyond our control.

Nov 28, 2022 -

Kademj7 responded

A make/model would not show up unless the dealership works with the state program to get them added. All I’m trying to ascertain is the reasoning why no BMWs would be eligible when other plug in hybrids are. I assume if someone has discussed with them then there should be a straightforward answer. The program was very responsive via email but only discusses eligibility with the dealerships directly.

Nov 28, 2022 -

Kademj7 responded

Appreciate the follow up call. Thanks again everyone.

November 25, 2022

Very accommodating, comfortable place to wait and the staff is very helpful. Would recommend. Thanks More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Cabrera, Eric Kopf
Dec 12, 2022 -

Circle BMW responded

Thank you for trusting us with your vehicle and choosing Circle BMW. We are glad to know you enjoyed our waiting area; customer service is important to us. Our Service Team will always be here to provide helpful assistance when needed.

November 23, 2022

Kevin was an amazing salesperson. He went above and beyond to ensure our purchase went through smoothly. Highly recommend using him for all your inquires regarding purchasing a bmw. More

by Snmaqsood03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Prull, Stephen Kirsch
Nov 23, 2022 -

Circle BMW responded

Thank you for your kind words and recommendation, Kevin is an essential part of our team. Let us know if you need any further assistance, we at Circle BMW are always here to help.

November 22, 2022

Five star dealership in every way! . I couldn’t be happier with their service and parts departments! Have not purchased from this dealership as of yet but no doubt in my mind that the More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vicari; Bob Datri; Jesse Pastore, Amanda Ruth
Nov 23, 2022 -

Circle BMW responded

We appreciate you taking the time to leave us a five-star review. Our team will always be here to assist with any future needs. Don't hesitate to reach out to us at Circle BMW whenever needed.

November 22, 2022

The Circle BMW team is amazing. My husband and I contacted Circle via the website interested in one of their pre-owned vehicles (our lease was ending and we were looking to buy). Ch More

by KKanber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas DeFelice, III, Charles Catania, Andrew Kim
Nov 23, 2022 -

Circle BMW responded

Thank you for your positive feedback! It's great to know that our Sales and Finance Teams, especially Charles and Andrew, provided you with a knowledgeable and attentive purchase experience. If you need any future auto-related needs, please don't hesitate to reach out to us here at Circle BMW. Congratulations on your new vehicle!

November 21, 2022

To all at Circle BMW thank you for making this an enjoyable experience for my son’s 1st used car purchase. Everyone was polite, & all paperwork was in place very quickly! More

by Barry73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom DeFelice, Thomas DeFelice, III, Laura Fluor, Anthony Paparella, Daniel Angelozzi
Nov 22, 2022 -

Circle BMW responded

Hello Barry, receiving reviews like yours is what our Sales Team strives for here at Circle BMW. We are pleased to read you had an enjoyable experience while purchasing your son's first vehicle. Please let us know if we can be of any further assistance.

November 20, 2022

The service advisor followed through on determining what will be needed to resolve the issue. More

by RJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
Nov 22, 2022 -

Circle BMW responded

We're happy to learn that our Service Team provided you with thorough and professional service and support because we know how important maintenance is. If you need any future auto-related assistance, please don't hesitate to reach out to us here at Circle BMW.

November 20, 2022

I had the best VIP treatment I could ask for when buying my BMW i4. It was an easy process and everything was taken care of including delivery. Alex Escobar-Castro is an amazing low keyed salesman who helpe More

by jkampf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Corrado, Andrew Kim, Alex Escobar-Castro
Nov 22, 2022 -

Circle BMW responded

Congratulations on your BMW i4! We're happy to learn that our Sales Team, especially Alex, provided you with a smooth and professional purchase experience! Please let Circle BMW know if there's anything else we can help with.

November 20, 2022

Alex and Andrew and circle BMW team absolutely amazing to work with. Overall great experience. More

by jschauder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Alex Escobar-Castro
Nov 22, 2022 -

Circle BMW responded

It's great to know that our team, especially Alex and Andrew, provided you with an amazing experience! Thank you for choosing to visit with us here at Circle BMW and know that we're always here and happy to help!

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