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Ciocca Volkswagen of Allentown
Allentown, PA
242 Reviews
At Ciocca Volkswagen of Allentown, in Allentown, PA, we are dedicated to making sure everyone who walks through our doors is 100% satisfied with their experience. It is one of the reasons that we have developed the Ciocca Promise. The Ciocca Promise is just one of the ways that we remind our customers how much we appreciate them. Some of the benefits in this promise include:
1 Year Key Fob Replacement
3 Years of collision deductible payment for all of the vehicles in your household
12 Months/15,000-mile Paintless Dent Repair (6 repairs)
3 year/36,000-mile Extended Repair Order Warranty
12 Months/15,000-mile Tire and Wheel Protection
Complimentary shuttle service when your vehicle is in our service center
Complimentary safety checks
All of these services are free of charge. Visit our dealership today, so you can find out why so many drivers make the drive from Northampton, PA to take advantage of what we have to offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 242 reviews
December 19, 2010
We had a great experience working with Norm. He was vey knowledgeable, and helpful in understanding the car that we wanted. 2011 Jetta Sportwagen TDI 6-speed Manual. We have throughly enjoyed driving s knowledgeable, and helpful in understanding the car that we wanted. 2011 Jetta Sportwagen TDI 6-speed Manual. We have throughly enjoyed driving such a nicely appointed, great handling car again. We had initally hoped to purchase used, but Norm helped us understand that what we were looking for was not readily available. Faulkner's (GM Chris Flemming) made us a great offer that met our price expectations. (We got some other offers to compare.) This is our second positive transaction with Faulkner's and we look forward to more in the future. We highly recommend working with Norm on your next purchase. More
by kreideja
Employees Worked With
Norm Hughes, Norm Hughes
December 15, 2010
We were not intending to purchase a new car and we left with a brand new 2011 VW CC and could not be happier! Our sales professional, Norm, is not your typical car salesman; he is not overbearing, he is ge with a brand new 2011 VW CC and could not be happier! Our sales professional, Norm, is not your typical car salesman; he is not overbearing, he is genuine, and he has left a lasting impression on us that will encourage our referrals! Ask for Norm! More
by toodle-loo
Employees Worked With
Norm Hughes, Norm Hughes
