Ciocca Volkswagen of Allentown

My husband and I were welcomed warmly, our questions were answered fully and we felt that all the people who served us there were doing their best to meet our needs and make our lease experience a good one. answered fully and we felt that all the people who served us there were doing their best to meet our needs and make our lease experience a good one. More

I found Norm Hughes very helpful and cooperative in coming to terms that made selecting and eventually buying the 2012 Passat very easy. He actually made the experience enjoyable for my wife and mysel coming to terms that made selecting and eventually buying the 2012 Passat very easy. He actually made the experience enjoyable for my wife and myself. More

The Faulkner-Ciocca staff was experienced, knowledgable, and personable making my car buying experience painless and hassle free. Service staff are supportive and helpful, explaining every procedure prior t and personable making my car buying experience painless and hassle free. Service staff are supportive and helpful, explaining every procedure prior to the service is performed. The facility is clean and inviting. When waiting for service, the waiting room is spacious, and comfortable. More

I had nothing but a pleasurable experience leasing my new Jetta. Dave couldn't have been friendlier. Even the price was hard to beat. Two thumbs up! Jetta. Dave couldn't have been friendlier. Even the price was hard to beat. Two thumbs up! More

I was satisfied with overall service. Appreciated that I could let the car stay to Faulkner during th etime I needed to get my license could let the car stay to Faulkner during th etime I needed to get my license More

Good car buying experience. My salesman, Jack Armbruster, was very knowledgeable and courteous -- he didn't get pushy with me and spent as much time with me as was I required purchase a pre-owned Armbruster, was very knowledgeable and courteous -- he didn't get pushy with me and spent as much time with me as was I required purchase a pre-owned Jetta. On my return visit to discuss some small discrepancies with the car, Jack called in Ron, Faulkner's General Manager, and together they answered my questions and solved the issues to my complete satisfaction. I will have my Jetta service performed at Faulkner, and I'll certainly make this dealership my first stop when buying another vehicle. More

Dave Dahlenburg at Faulkner-Ciocca VW was excellent. He was courteous and honest. He paid attention to the specifics that I requested and did his best to meet my requests. All-in-all, I got the car I wan was courteous and honest. He paid attention to the specifics that I requested and did his best to meet my requests. All-in-all, I got the car I wanted at the price I asked for. It was a wonderful experience and I would recommend Dave and Faulkner-Ciocca to anyone. You can't go wrong! More

I looked at a number of places in the Valley. They were quick to respond and answer my questions. Upon on arriving I met Alex Scasz. A very friendly gentleman that was eager to answer my questions. After n quick to respond and answer my questions. Upon on arriving I met Alex Scasz. A very friendly gentleman that was eager to answer my questions. After negotiations were completed, the salesman remained friendly and helpful. He was humorous and knowledgable. I would definetly without hesitation recommend Mr. Scasz to anyone looking for a VDub. Great guy. I got a great car. Thanks Alex! More

This is our 5th vehicle from Faulkner VW, the customer service is outstanding from the minute you walk in the door, everyone is very nice. Alex and Iad are outstanding. My most recent purchase was a 2012 service is outstanding from the minute you walk in the door, everyone is very nice. Alex and Iad are outstanding. My most recent purchase was a 2012 VW Jetta, I love my new car. I highly recommend Faulkner VW. They are the BEST. My rating for Faulkner is #1 More

My husband and I are from Scott Township, Pa and were unable to find the vehicle and price we were able to find at Faulkner & Ciocca. They were willing to work with us on the lease price and worked endl unable to find the vehicle and price we were able to find at Faulkner & Ciocca. They were willing to work with us on the lease price and worked endlessly to find us the car we wanted. Even though we chose a different color than what we first wanted, it all worked out in the end. Dave was friendly and kept us informed of every detail of the sale. I would recommend this dealership to anyone who is looking for good pricing with nice sales reps. More