Ciocca Volkswagen of Allentown

After searching online for a vehicle, we found a listing we were interested in via cars.com. We called Faulkner Ciocca and spoke with Tim Fox. His professionalism and radiant personality were immediate. He we were interested in via cars.com. We called Faulkner Ciocca and spoke with Tim Fox. His professionalism and radiant personality were immediate. He listened to the very specific needs we had and gave honest answers to all of our questions. Our tensions were immediately relieved through the conversations we had with Tim over the next few days -- so much so that I had no hesitation in flying 8 states away to meet with him. It took no time at all to finalize the agreement (where he was even able to beat the financing we had personally obtained). His commitment to customer service proved even greater than I imagined when he personally picked me up from the airport and then guided me to the interstate after the dealership had closed. We are beyond satisfied with Tim and feel very confident in our purchase. More

extremely friendly and fun to work with! easy going, doesnt push you into making a decision you dont want to make. just keeps it as fun as possible! thanks for all your efforts and service! doesnt push you into making a decision you dont want to make. just keeps it as fun as possible! thanks for all your efforts and service! More

I liked working with Dave, because he is the exact opposite of the "pushy salesman." He is knowledgable and helpful, and he doesn't make you feel like you will be committing some moral transgression i opposite of the "pushy salesman." He is knowledgable and helpful, and he doesn't make you feel like you will be committing some moral transgression if you walk out of the dealership without buying a car. More

This being my first volkswagon I am extremely pleased by the dealership. Timothy and Mike wasted no time helping me get financing and one I obtained the financing everything fell into place and I have a new the dealership. Timothy and Mike wasted no time helping me get financing and one I obtained the financing everything fell into place and I have a new car. I have to say this has been the most friendliest, quickest, greatest car buying experience ever. I even had my older brother get a car from Tim cause I enjoyed my experience so much. More

Both Bill and Jack made me feel very comfortable. I got letter in mail that said I could get new GTI for essentially the same payments as I was paying on my '08 GTI even though it was not paid off, and Bil letter in mail that said I could get new GTI for essentially the same payments as I was paying on my '08 GTI even though it was not paid off, and Bill accomplished that. Jack did the financial part- he made it easy and non-stressful. Also, Bill made sure I got the car back in a timely manner for the 3M coating for the hood,etc. THANKS, GUYS!!! More

This was the 1st time at this dealership and they treated me like they knew me forever. Worked very hard to get me a great deal and delivered my new Jetta TDI on time ands w/ a diligent demonstration. I wou me like they knew me forever. Worked very hard to get me a great deal and delivered my new Jetta TDI on time ands w/ a diligent demonstration. I would recommend the sales experience to everyone. Thx Kevin Sheetz More

I have never had so much fun test driving and signing my life away haha. Dave and me just clicked, he knew how bad I wanted the vw gti autobahn and he got me a great deal on it. Dave never failed to answer life away haha. Dave and me just clicked, he knew how bad I wanted the vw gti autobahn and he got me a great deal on it. Dave never failed to answer my questions and took time almost ever other day to teach me and show me about the gti. Everything was completed fast and on time. The day I drove it off the lot it was cleaned beyond my satisfaction for being a brand new car. Even days after the sale Dave continually asks how's it going and if there's any problems. I plan on doing some parts bussiness there in the future and I'm hoping I get the same results even if it's not dealing with Dave. I have not one complaint about Dave the car or any of the sales and parts people I talked to. They were just as excited as I was. Thank you do much! More

My wife and I came in looking for a used vehicle for our business. When we walked in, we were immediately greeted and helped by Eric Barnello. We explained our needs and he showed us a few vehicle options business. When we walked in, we were immediately greeted and helped by Eric Barnello. We explained our needs and he showed us a few vehicle options that fit our budget. He was extremely helpful in negotiating a price with his manager and we ended up purchasing a car that day. After having a VERY bad experience with Young VW service department, it was nice to actually go to a dealership and get treated like a VW customer should. More

I was very impressed with the friendliness and eagerness of the employees here willing to help you, even with extraordinary measures. I had visited already 1 dealership before that and left very dissatisfie of the employees here willing to help you, even with extraordinary measures. I had visited already 1 dealership before that and left very dissatisfied but as soon as I walked in Faulkner-Ciocca Dave held the door and with his easy going and approachable personality made this transaction enjoyable. More

They worked with me to trade in my VW for another model to better suit my needs. They were very helpful and personable. I will recommend to my friends and family. to better suit my needs. They were very helpful and personable. I will recommend to my friends and family. More