Ciocca Volkswagen of Allentown

My wife and I were shopping for a 2012 Volkswagen Jetta. We were looking for a particular color combination and trim level. We started our shopping at Faulkner-Ciocca and went to several other dealers to n We were looking for a particular color combination and trim level. We started our shopping at Faulkner-Ciocca and went to several other dealers to negotiate for the car we wanted. None of the dealers we visited had the particular Jetta we were in the market for but all were willing to locate one for us. After a few days of shopping, we received a call from Jack Armbruster at Faulkner-Ciocca and he informed us that they just received a Jetta with almost everything we wanted. My wife and I returned to Faulkner-Ciocca the following day and Jack showed us the car. We really liked the car however, it was out of our price range. We informed him that we were shopping other dealers and had negotiated an acceptable price at another dealer. Jack told us that Faulkner-Ciocca would beat the price. After a few minutes, Jack returned with a price that beat the other dealer. Within minutes we were signing paperwork and would be able to pick the car up the following day. Our experience at Faulkner-Ciocca was excellent! My wife and I would NOT hesitate to recommended Faulkner-Ciocca to anyone looking for a new Volkswagen. Jack was extremely easy to work with and met all of our needs. More

I had been shopping for a new car and via a relationship was pointed to Faulkner. The experience was great Ron and Jack were great to deal with. They had the car as promised ready to go in short order. T was pointed to Faulkner. The experience was great Ron and Jack were great to deal with. They had the car as promised ready to go in short order. The couple hour drive was worth the effort. The deal came together as outlined on the phone and when i arrived the car just needed some detailing and my signatures. Great deal and I will waive the Faulkner Banner proudly. Normally I take the dealer names off of my cars as soon as I get home, but these will stay. More

We actually went so my wife could look at a new car, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, and just offering information and ideas. We talked quite a few times before I committed to a car between my wife looking and myself and I left feeling satisfied that I was not pushed into a car or deal in anyway. I feel that I got a great deal on my car and everyone was very friendly and helpful. I went to 5 dealerships and this was the best experience for us both. Thanks! More

Dave was great, he was really friendly to myself and my parents, and I overall had a great experience purchasing from him. Thank you Dave! parents, and I overall had a great experience purchasing from him. Thank you Dave! More

Working with Alex Szasz was the reason my wife and I Working with Alex Szasz was the reason my wife and I bought a new Jetta from the Faulkner-Ciocca dealership. Alex was friendly, professional, a Working with Alex Szasz was the reason my wife and I bought a new Jetta from the Faulkner-Ciocca dealership. Alex was friendly, professional, and answered all our questions about the car we purchased. And there was no pressure to buy anything we didn't want. Another person we thought was great was Jeff who explained and guided us through the financials and paper signing. More

I recently traded in my 2010 Jetta for a new Jetta and I worked with Jack Armbruster. He was very patient with helping me select the car that fit my needs. The transaction was very professional and smooth. worked with Jack Armbruster. He was very patient with helping me select the car that fit my needs. The transaction was very professional and smooth. More

Dave was very helpful with helping find me my new car. He showed an excellent level of customer service that aided me in making a buying a decision with Faulkner-Ciocca over competitor dealerships. showed an excellent level of customer service that aided me in making a buying a decision with Faulkner-Ciocca over competitor dealerships. More

The entire process of leasing a care was very smooth. Everyone was very helpful and knowledgable. I am once again satisfied with my service at Faulkner-Ciocca. Everyone was very helpful and knowledgable. I am once again satisfied with my service at Faulkner-Ciocca. More

Joe is nice guy! He gave me good experience. I am satisfying my car. He showed good price and good service. I will recommend my friends to visit him. satisfying my car. He showed good price and good service. I will recommend my friends to visit him. More

Have had both a Golf TDI and Jetta TDI serviced at this dealer. This past weekend bought a new 2012 Golf TDI. Private sales of both my prior cars proved that VW's keep value. This dealership and its emp dealer. This past weekend bought a new 2012 Golf TDI. Private sales of both my prior cars proved that VW's keep value. This dealership and its employees are reputable and stand behind commitments they make to customers. They earned my business by putting my needs first and providing years of excellent service on my vehicles. Highly recommend. The GM at this location is very customer focused and goes out of his way to support his staff. More