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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

August 28, 2023

Overcharging on everything they can. My car inspection this year was 150+ and all I needed was windshield wipers. 63 dollars for wipers. I doubt any store price would be even more than 1 More

by JDPALMATIER1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Sep 05, 2023 -

Ciocca Toyota of Williamsport responded

We apologize for your experience with us, JD. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 323-4683 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 27, 2023

every one we dealt with was very friendly and help full and the dealership was very clean and neat. no pressure sales i told them what i wanted and they made it happen. they even stayed an hour after they More

by moparman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Ralphina Moccia, Nate Ahearn
Aug 29, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 26, 2023

Everything went well, except getting videos to watch and multiple texts requesting feedback. These are annoying More

by JNJBOLL
Recommend Dealer
Yes
Aug 29, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for the review. We apologize for sending a video of your cars condition and the repairs that may be needed in the future.

August 26, 2023

No new vehicles on display. Its nice to check out new cars during service visits. More

by STEPHENOBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 30, 2023 -

Ciocca Toyota of Williamsport responded

Hi Stephen, we apologize for the current lack of vehicles on display. Many cars are getting sold quickly, and they tend to not last long once they get to our dealership. We hope to have a bolstered inventory in the coming months!

August 26, 2023

Clean place, well run. Watch for 'routine' service which may or may not be essential. More

by MCFARRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, MCFARRAND! Our team really appreciates it! Let us know if we can help with anything else!

August 25, 2023

The service is good, very thorough. Offers helpful maintenance ideas. Comparable prices and friendly staff More

by DACIKILLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 28, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 23, 2023

My car was making a noise but the mechanic could not reproduce it. They had me take the mechanic for a drive to see if I could reproduce it while he was in the car. Of course it didn’t make the noise ag More

by TRACYROSE157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton and don’t remember the mechanics name
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Hi Tracy, we apologize we could not hear the same noise you did, but we will always be here for any service needs you may have! Please do not reach out to our team if we can help you with anything more.

August 23, 2023

Andrew Strange is very knowledgeable and professional. He takes very good care of me as a customer. More

by MWELCH1155
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are glad to hear that you had a great experience with our business.

August 23, 2023

The staff were extremely helpful and welcoming. It was the quickest experience getting a vehicle and trading in my old one. Above and beyond with any questions or concerns. More

by Glamgirl777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 23, 2023

Between Mr Broome and Mr Strange you have very friendly and accommodating staff. Even the guy who picked up my car and returned it are personable and friendly.. More

by THERAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Strange , John Broome, Harold Stone
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, THERAKER! Our team really appreciates it! Let us know if we can help with anything else!

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