Ciocca Toyota of Williamsport

To start off, we went in for an 11:00 appointment on a Monday, but we still had to wait 2-2.5 hours. Then, they never paid off the loan for my trade-in like the paperwork states, so I still owe money and Monday, but we still had to wait 2-2.5 hours. Then, they never paid off the loan for my trade-in like the paperwork states, so I still owe money and this months payment for a vehicle I no longer have. I was told there was nobody to speak with regarding this issue even though the dealership is open until 7pm. I absolutely do not recommend this place to purchase a vehicle. One week later, and I am still waiting on my check in the mail that I was told I would be getting since I had to make an almost $600 payment for a vehicle that I didn’t have. Nobody is answering their phones or returning emails regarding this either. More

Did a great job! Facility is new and employees are always very friendly! Well pleased with the Service we receive there. Facility is new and employees are always very friendly! Well pleased with the Service we receive there. More

Easy online service dates where I can pick the time that serves my own schedule. Great guys that tell me what I need to do. serves my own schedule. Great guys that tell me what I need to do. More

Good service done in a timely manner. The staff was friendly and courteous. I am happy with their work. The staff was friendly and courteous. I am happy with their work. More

Mr. Strange is always very pleasant and helpful. He keeps us informed about what is going on! keeps us informed about what is going on! More

Awesome dealership. Friendly clean and bend over backwards to help you and your vehicle. Would recommend. Friendly clean and bend over backwards to help you and your vehicle. Would recommend. More

Always pushing unnecessary procedures. E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam to fleece unsuspecting owners. More

Service was great and I was in and out in a timely manner. Work that was completed was iutstanding manner. Work that was completed was iutstanding More

Great service, except when I purchased my car and received it, it wasn't cleaned. There is still trash and hair and dirt and grime in several areas of the car. received it, it wasn't cleaned. There is still trash and hair and dirt and grime in several areas of the car. More

I outstanding service, very helpful very knowledgeable. Thank you. The transportation back to my work was very helpful and very appreciated. Thank you. The transportation back to my work was very helpful and very appreciated. More