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Ciocca Toyota of Williamsport

Muncy, PA

4.6
803 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 803 reviews

December 22, 2024

Customer service is very polite, and a nice waiting area, and very clean ,ur on top of the time it we are told More

by DJWELLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great business very satisfied got us what we were looking for a nice new Sienna More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Excellent as always. No surprises. Vehicle taken in at scheduled time, work completed as planned. More

by grittle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
December 21, 2024

Everyone we dealt with was very nice and helpful. Always sent a video of everything they were doing in the shop and explained everything as they went. More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Travis was very polite and did a fantastic job. His communication was great as well. More

by Mtrumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
December 19, 2024

Clean professional I was happy with the work and what the time involved and doing the extra that I had asked that was not on the original appointment in a timely manner never drove a Toyota before but I enjo More

by billsavidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Great service and repair dept. Andy is the best with customers. Same With Brandon. Very knowledgeable More

by BOGEY26
Recommend Dealer
Yes
Employees Worked With
Andy Strange
December 16, 2024

Pleasant experience ! Great selection of cars to pick from! Smooth experience from start to finish More

by AMYSAAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience and enjoyed our selection of cars. It's great to know that everything went smoothly from start to finish. We hope to serve you again in the future!

December 15, 2024

Their service is good. I would recommend. The only thing I don't like is they're always saying something else should be done. I get the sell and they aren't pushy. I More

by DELLIOTT486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your honest feedback! We’re glad to hear you’re satisfied with the service and appreciate your recommendation. We understand your concerns about additional service suggestions and will work to ensure we clearly communicate what’s essential for your vehicle while respecting your trust and decision-making. Your input helps us improve, and we value your continued business!

December 15, 2024

Good customer service. Work was done timely and at cost quoted. Dropped vehicle off and was able to go back at my convenience. More

by SUEWHEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that the work was completed on time and as quoted. We always aim to make the process as convenient as possible, and we're happy it worked well for you. We appreciate your business and look forward to serving you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Suewheal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

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