Back

Ciocca Subaru of York

York, PA

4.7
230 Reviews

1202 Loucks Road

York, PA

17404

Directions

By Type

230 Reviews of Ciocca Subaru of York

October 28, 2016

Extremely pleasant experience, start to finish This dealership, and especially Spencer Brubaker, my salesperson was fantastic: quick to respond to questions and requests, happy to communicate howe More

by Mary from Lancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ritz, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Mary, Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. We try to make sure we are always available to our customers because we know that is very important when you are looking for your new vehicle. It is great that Spencer was able to make it a wonderful experience for you. Thank you again for choosing us. If you need anything at all please let us know.

October 28, 2016

Quick and easy Dealing with Spencer was by far the best experience I've had when purchasing a car, although it was for my wife, not me. We texted mostly and had a de More

by Nick D'Alessio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Nick,Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. Customer satisfaction is very important to us, we will do what it takes to make sure they get the buying experience they deserve. We are glad that Spencer went above and beyond to make sure you were both happy. Thank you again for choosing us. If you need anything at all please let us know.

October 09, 2016

Extremely helpful and enthusiastic We recently purchased a Subaru Impreza Hatchback from Spencer at Apple Subaru. He was extremely helpful and knowledgeable about every process of the c More

by PAHiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. We think of all of our customers as family and want them to feel comfortable and at home when they come to purchase a vehicle. It is wonderful that Spencer was able to do that for you. Thank you again for choosing us. If you need anything at all please let us know.

October 09, 2016

Spencer was a tremendous help.. I was very happy with the customer service I recieved from Spencer. He was knowledgable and courteous and helped me find the Acura that was exactly wh More

by Judelei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ritz, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. Spencer always does his best to make sure his customers find the vehicle that they are looking for. We are happy to hear that he was able to find you the perfect car. Thank you again for choosing us. If you need anything at all please let us know.

October 04, 2016

Stellar experience This is my fourth purchase from Apple since 2008 and the experience never changes (although the people do). My previous sales person left for greener More

by Jeff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ritz, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Jeff, Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. In sales people do have a tendency to change a lot, But we always try and make sure our customers are taken care of by a new salesperson that will treat them with the same respect as the last salesperson. We are happy that Spencer was able to do that for you. Thank you again for choosing us. If you need anything at all please let us know.

October 04, 2016

Treated with respect Spencer was great and had an answer to all my questions, even as he was working under major rebuilding of the dealership. We had to work out under a t More

by Tom and Ella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Tom & Ella,Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. Trying to work while under construction is not always easy for the sales people. We are glad to hear that Spencer made the best of it for you and made you feel at home. Thank you again for choosing us. If you need anything at all please let us know.

October 03, 2016

Great dealership at Apple Subaru Spencer was great. he showed me all features and even let me drive on the highway with him before I took it home. He stays in contact to see if I need More

by amberlynn1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Amberlynn, Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. Spencer is great at keeping in contact with his customers he knows that good customer service does not end after you buy the vehicle. It is great to hear that you love your new car that is always important. Thank you again for choosing us. If you need anything at all please let us know.

September 29, 2016

"Spencer at Apple Subaru" I was attracted to Apple Subaru's favorable online customer reviews. Spencer provided answers to the email Forester questions which I requested. He More

by Lititz Pa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. Spencer thinks it is very important to give every customer first class treatment when he is working with them. It is great to see that he was able to give you that same customer service. Thank you again for choosing us. If you need anything at all please let us know.

September 26, 2016

Not what you're expecting (in a good way!) Spencer & team were proactive, providing info before I could even ask the questions. I was worried that buying a car would be a painful experience but More

by Janelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Janelle, Thank you for taking the time to write a review for Spencer and our dealership we really appreciate it. We are happy to hear that he was able to give you such a great experience purchasing your vehicle. It is important to make sure you love the vehicle you buy and the person you buy it from. Thank you again for choosing us. If you need anything at all please let us know.

September 24, 2016

Awesome!!!! :) Spencer went Above and Beyond!!! Car buying came at a rather inopportune time for me. After having not purchased a car in over 12-years, I was expect More

by Critical Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Spencer Brubaker
Jan 13, 2017 -

Ciocca Subaru of York responded

HI Kristin Thank you for taking the time to write a review for our dealership we really appreciate it. We do our best to make the buying process as fast ,easy and hassle-free as possible for our customers. We could not be happier that Spence went out of his way to always help you and make you feel comfortable. Creating a Experience that our customers will always remember is very important to us. Thank you again for choosing us. If you need anything at all please let us know.

...
9
...