Ciocca Subaru of York
York, PA
Filter Reviews by Keyword
By Type
230 Reviews of Ciocca Subaru of York
Extremely pleasant experience, start to finish This dealership, and especially Spencer Brubaker, my salesperson was fantastic: quick to respond to questions and requests, happy to communicate howe This dealership, and especially Spencer Brubaker, my salesperson was fantastic: quick to respond to questions and requests, happy to communicate however I wanted, completely knowledgeable about the car, extremely polite, helpful with teaching me the features, and on and on. I would recommend this dealership to anyone, and I would recommend Spencer specifically. More
Quick and easy Dealing with Spencer was by far the best experience I've had when purchasing a car, although it was for my wife, not me. We texted mostly and had a de Dealing with Spencer was by far the best experience I've had when purchasing a car, although it was for my wife, not me. We texted mostly and had a deal figured out that I was comfortable with before we even went to the dealership itself, which was a different but awesome experience. More
Extremely helpful and enthusiastic We recently purchased a Subaru Impreza Hatchback from Spencer at Apple Subaru. He was extremely helpful and knowledgeable about every process of the c We recently purchased a Subaru Impreza Hatchback from Spencer at Apple Subaru. He was extremely helpful and knowledgeable about every process of the car buying experience. He made us feel comfortable and was in no way trying to push us into purchases with which we were not comfortable. We would recommend Spencer and the Apple Subaru team to anyone looking to purchase a new Subaru or Acura. More
Spencer was a tremendous help.. I was very happy with the customer service I recieved from Spencer. He was knowledgable and courteous and helped me find the Acura that was exactly wh I was very happy with the customer service I recieved from Spencer. He was knowledgable and courteous and helped me find the Acura that was exactly what I was looking for. I would highly recommend him to anyone looking to purchase a vehicle. More
Stellar experience This is my fourth purchase from Apple since 2008 and the experience never changes (although the people do). My previous sales person left for greener This is my fourth purchase from Apple since 2008 and the experience never changes (although the people do). My previous sales person left for greener pastures, but Spencer stepped in and made my experience great. He was knowledgeable and friendly and treated me fairly. More
Treated with respect Spencer was great and had an answer to all my questions, even as he was working under major rebuilding of the dealership. We had to work out under a t Spencer was great and had an answer to all my questions, even as he was working under major rebuilding of the dealership. We had to work out under a tent and in a trailer but he made feel right at home. Spend some time going over all the features of the car. He and all the guys there made us feel at home. Great place to buy a car and work with Spencer. More
Great dealership at Apple Subaru Spencer was great. he showed me all features and even let me drive on the highway with him before I took it home. He stays in contact to see if I need Spencer was great. he showed me all features and even let me drive on the highway with him before I took it home. He stays in contact to see if I need any help with anything about the car. Apple Subaru is the best. Thanks for my WRSX, I love it. More
"Spencer at Apple Subaru" I was attracted to Apple Subaru's favorable online customer reviews. Spencer provided answers to the email Forester questions which I requested. He I was attracted to Apple Subaru's favorable online customer reviews. Spencer provided answers to the email Forester questions which I requested. He was also extremely helpful and very knowledgeable in our car buying experience. We would definitely recommend this dealership to others. Thanks again Spencer! More
Not what you're expecting (in a good way!) Spencer & team were proactive, providing info before I could even ask the questions. I was worried that buying a car would be a painful experience but Spencer & team were proactive, providing info before I could even ask the questions. I was worried that buying a car would be a painful experience but it definitely wasn't. Things went smoothly and it was a great experience! More
Awesome!!!! :) Spencer went Above and Beyond!!! Car buying came at a rather inopportune time for me. After having not purchased a car in over 12-years, I was expect Spencer went Above and Beyond!!! Car buying came at a rather inopportune time for me. After having not purchased a car in over 12-years, I was expecting a pushy salesman and an unpleasant experience. To my surprise, I was met with the exact opposite. Even though I was indecisive and critical - not to mention I double and triple checked his responses with other dealerships - Spencer always greeted me with a Genuine Smile and a Compassionate Heart! MULTIPLE times, I visited the dealership unannounced to compare choices; and, without fail, Spencer was ALWAYS there to go along for yet another test drive, even if his shift had already ended!!! Several times, he searched for comparable cars within a 4-5 state radius, providing me with any and all available options, so I wouldn't regret my final purchase. Spencer is Outstanding! He Promptly responded to text messages and phone calls and maintained Professionalism in carrying out his job performance! He's Courteous, Considerate and Completely Awesome! Kurt and I only spoke once on the phone and met once in person, but I would be remiss if I didn't mention his Honesty, Warmth and Generosity. He made financing a new car not only Stress-Free, and Hassle-Free, but Enjoyable! What a Blessing!!! He and Spencer are like the Dynamic Duo!!! Hopefully, I won't need a new car for a long time, but after such an Incredible Car-Buying Experience, I'll probably stop by just to visit!!! More