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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews
Call Service Center (609) 757-1686

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

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January 19, 2025

Joel and Nick the finance guy were easy to work with, efficient and got the best deal possible for me. I appreciate the effort and cooperation . More

by SUZANNEMARX
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We're so glad to hear that Joel and Nick made your experience easy and efficient while securing the best deal for you. We truly appreciate your kind words and are happy to have been able to assist you. If you need anything else, don’t hesitate to reach out! Enjoy your new car!

January 19, 2025

A a a a a a a a a a a a a a a a a More

by SCEHRLICH1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for rating us!

January 19, 2025

Enjoyed meeting Chris. He's friendly and knowledgeable. I always like being able to see a video of what is being done to my car. More

by linderw1015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad you enjoyed meeting Chris and found him friendly and knowledgeable. We're happy to hear you appreciate the video updates as well – it's important to us that you feel informed and confident about the care your car is receiving. We look forward to seeing you again soon!

January 18, 2025

Never checked spare. I collect tire pressure. Odd charges otherwise the oil was changed and car washed More

by jmahoney1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2025

Service was prompt and thoroughl. Service staff was courageous and knowledgeable. Xxx zzz xxx cxx More

by VDANIEL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the positive review! We're thrilled to hear that our service was prompt, thorough, and that our staff was both courteous and knowledgeable. We truly appreciate your feedback and are glad you had a great experience. We look forward to serving you again in the future!

January 17, 2025

Appreciate the excellent service that was delivered! Thank you so much for making everything go smoothly. More

by DARCHORNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you had a smooth and excellent experience with us. We truly appreciate your feedback and are always here to help with anything you need in the future!

January 17, 2025

This being my visit to Ciocca Subaru, I was extremely pleased with the professionalism, expertise, and efficiency of George Abram’s, and Chris Carapella. They explained the service performed, and told m More

by sbmagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2025

Very professional very nice people very helpful great dealership I don’t know what else to say. Don’t ask for 15 words. More

by MALYSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 17, 2025

Great customer service- very pleasant and knowledgeable- we were very appreciative of the quick and courteous service. More

by PeterK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review, Peter! We're so glad to hear that you had a positive experience with our team. We always strive to provide quick, courteous, and knowledgeable service, and it's great to know that was reflected in your visit. We truly appreciate your feedback and look forward to serving you again in the future!

January 17, 2025

The service was done in a timely fashion, I had a question about a message I got about limited regenerative braking and it was answered completely. I highly recommend this team for service. More

by rchebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're glad to hear that your service was completed promptly and that your question about the regenerative braking was fully addressed. We truly appreciate your recommendation and are here for any future service needs. Thanks for trusting us with your vehicle!

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