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Ciocca Subaru of Pleasantville - Service Center
Pleasantville, NJ
875 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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875 Reviews of Ciocca Subaru of Pleasantville - Service Center
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November 15, 2024
Great, professional service every time! The service is quick, but not rushed. Scheduling service is very easy as is checking in at the time of service. The service is quick, but not rushed. Scheduling service is very easy as is checking in at the time of service. More
by j2shoot
Verified Customer
November 14, 2024
Very clean assorted beverages and snacks makes a comfortable wait area. Plus the staff is very friendly especially the person who checks you in comfortable wait area. Plus the staff is very friendly especially the person who checks you in More
by JAZMAN0202
November 14, 2024
The people that are working for you are very good at their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! More
by GSLATER920
November 13, 2024
Both George and Chris were helpful and courteous. They explained the maintenance process, what was scheduled, and recommended what else should be considered without any pressure! Their explanation of They explained the maintenance process, what was scheduled, and recommended what else should be considered without any pressure! Their explanation of the additional recommended services made it easy to decide which to get done at this visit and which could be pushed out to the next service visit. The no pressure selling of recommended services is one of the main reasons I have purchased and continue to service my Subaru's at Ciocca of Pleasantville! Thank You George and Chris for making our service visit enjoyable! More
by marino.nicolo
November 13, 2024
Great customer service Chris was apologetic when my tires didn’t arrive and I had to bring the car back didn’t arrive and I had to bring the car back More
by Lulu
Employees Worked With
November 13, 2024
Chis was Great to work with the service was outstanding. I will be back again . Thanks for all you did . I will be back again . Thanks for all you did . More
by john3nancy
Employees Worked With
November 13, 2024
Dealership employees always professional and courteous and work completed in excellent time. Chris was very helpful. and work completed in excellent time. Chris was very helpful. More
by SK8S2
November 12, 2024
Not very happy with the service. Still wondering what is correct and who should trust Still wondering what is correct and who should trust More
by PSONECHA3
November 10, 2024
I came in for a tire change and tire rotation on a 6000mile check up. Appt scheduled ahead of time. I asked to please see if there was an update and was told if so I could possibly take some time to d 6000mile check up. Appt scheduled ahead of time. I asked to please see if there was an update and was told if so I could possibly take some time to do. There was an update to complete. I asked a few times if I was almost finished bc the person helping me said this service would not take that long. 3 hours later I was still waiting. Finally I asked for them to get a manager to see what was wrong that this taking so long. I was told the manager was outside with the person updating because there was a problem w the update. He said I could make an appt and come back. I explained this was not option because I live a half hour away and already sat here for over 3hours. I cancelled my 2pm appt I had schedule. I told him I had to be home at 3:10 for the dentist. Finally the man helping me came out and said it was almost done. A short time later it was finished. More
by jenmartin1204
Employees Worked With
November 09, 2024
Service was a good experience ! Service Mgr. explained the service time frame would be about one hour. My car service was completed in less than one hour. Service Mgr. explained the service time frame would be about one hour. My car service was completed in less than one hour. More
by PAULMCMANUS0192
