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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews
Call Service Center (609) 757-1686

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

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February 03, 2025

Cioccas and their sales team made my car purchase fairly easy. They were even patient with me when I needed a few extra days to get my down payment together. More

by BAIRDJ1688
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that the process went smoothly for you and that our team was patient and understanding while you got everything together. Your satisfaction is important to us, and we’re happy we could make your car purchase a positive experience.

February 03, 2025

I have always been very satisfied with both the quality of the service and the overall experience with the service advisor, George Abrams. More

by georgesartorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

George, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 03, 2025

Chris and Don are very accommodating to customers. I am very , very happy with their service. I have been to other Subaru dealers and have never been treated so well. I will keep coming back. More

by Tigylily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing your experience! We're thrilled to hear that Chris and Don made such a positive impression on you. It's great to know that the level of service you received here stands out compared to other dealers. We truly appreciate your loyalty, and we can’t wait to welcome you back next time!

February 02, 2025

The service I receive is always friendly and quick. The waiting room is spacious clean and tidy. More

by HKELLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 02, 2025

Prompt greeting by service attendant. Quiet comfortable sitting area to wait on car. Quick turnaround with car delivered to me in the drive-thru, out of the rain. More

by NELSONJOYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience with us! We're so glad you felt welcomed by our team and enjoyed the comfortable waiting area. It's great to hear that we could get your car back to you quickly and keep you dry in the process.

February 02, 2025

Pleasant experience during oil change. Nice waiting room. Nice snacks and beverages. Car wash after oil change is great idea. More

by RWAYNE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks RWayne, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 01, 2025

Excellent service. I enjoyed my visit. I will definitely be back again for service next time I need it. More

by MJAX26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 01, 2025

Great service ,and very friendly service managers. When I pull in to Ciocca Subaru, I know that all my auto issues if any, will be taken care off. More

by DRYREDWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 01, 2025

Easy in, easy out Easy in, easy out. Wish you opened at 7:30 am so that I don't have to be late to work. Otherwise very happy More

by hesser.susan
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Hi Susan, Thank you for the great feedback! We're so glad to hear that your experience was smooth and hassle-free. We totally understand your wish for an earlier opening time, and we'll take that into consideration as we continue to improve our service. We appreciate your kind words and look forward to serving you again soon!

January 31, 2025

We had a great experience at this dealership. Doug our salesman was extremely knowledgeable. No hard sell just asked what we wanted and found the perfect car for us. He was very pleasant and r More

by BOBOOREO
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your great experience with us! We’re so happy to hear that Doug made your car-buying process smooth and enjoyable. It’s wonderful to know he was able to find the perfect car for you while maintaining a respectful and no-pressure approach. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to Doug. If you ever need anything else, we’re here to help!

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