Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews
Call Service Center (609) 757-1686

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

Sort by
November 17, 2024

Both Men at front desk were not friendly. The first one felt annoyed. First time I experienced this. More

by USDEMARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 17, 2024

Service is great and people at dealership are friendly. I think pricing is ok. Hours of operation are good. More

by FALK204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Gina! Please let us know if we can do anything else to help!

November 16, 2024

This is a quality dealership with knowledgeable employees. I have purchased three vehicles from them and I am happy with them. More

by ROYALMAKER4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Collier is a great salesman
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

November 16, 2024

My experience was great as always. Chris was awesome and everyone is always so pleasant and helpful More

by AMYFL1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

November 16, 2024

Professional and thorough work unfortunately this is the last survey I will complete. I’ve never been told the number of words I must write. I’m sure many people feel the same More

by NJWH41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, NJWH! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 15, 2024

Was able to meet my needs. Quick response time. Quick appointment time. Overall good service. More

by bs15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 15, 2024

We were driving near the dealership when the low pressure tire warning light came on. We called and they took us right in, They checked it out and even changed the battery in our key fob! Awesome service! More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Vperlman, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 15, 2024

Great, professional service every time! The service is quick, but not rushed. Scheduling service is very easy as is checking in at the time of service. More

by j2shoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, j2shoot! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 14, 2024

Very clean assorted beverages and snacks makes a comfortable wait area. Plus the staff is very friendly especially the person who checks you in More

by JAZMAN0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 14, 2024

The people that are working for you are very good at their jobs Chris and George know how to make the customer feel like they’re first. Keep up the good work!!! More

by GSLATER920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We’re thrilled to hear that Chris and George made you feel like a priority. Providing excellent customer service is something we strive for every day, and it’s great to know that their efforts made a positive impact. We appreciate your feedback and will keep up the good work!

1
...
15
16
17
...
101