Back

Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
877 Reviews

877 Reviews of Ciocca Subaru of Pleasantville - Service Center

Sort by
September 11, 2024

Great service. They always find the problem if there is one.. I couldn’t get another dealership to do any work on my car More

by AMQUINN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Amquinn, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 11, 2024

Brianna is fantastic. Always professional, courteous and efficient....Ciocca is great!. I trust Brianna and the dealership with my car and usually do whatever they tell me More

by linnm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 10, 2024

no complaints from my end just got an oil change in and out in a jiffy More

by JOEIRELAND33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 10, 2024

Everyone is so pleasant and cheerful and very helpful and very fast doing their job. I think this is the best place to go buy a car or lease a car More

by RUTH.ADE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Not sure of his name. But he checked me in snd out, Brianna White
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 10, 2024

Your service manager is excellent. No complaints ever. He tells you everything you need before and after the service. More

by argargantiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George the service manager
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

September 09, 2024

This my 3rd Subaru. I think I like the car and dealership. No complaints of any kind More

by acanale211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 08, 2024

George in service is excellent. I am a driver for enlightened solutions rehab and we have had our vehicles serviced at Ciocca suburu for years. George is almost always our service More

by skatin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George 5 stars
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, skatin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 07, 2024

Top of the line all around pleasure. Runs like a finely tuned engine. Every department of the dealership ! More

by TLEETABAASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 07, 2024

My Forester needed service and the entire staff was great. Aura scheduled me quickly, George explained all the steps and the mechanic sent me a detailed video. I live in Cape May Court House and George More

by sofarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aura, George Abrams, mechanic who repaired thermo control valve…all 5 stars!
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 07, 2024

Great service and customer service, could not be happier and I would highly recommend this establishment. More

by ALBUTTOLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Albuttolawn, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

...
15
...