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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews
Call Service Center (609) 757-1686

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

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November 22, 2024

Well maintained; everyone friendly, efficient, polite. Comfortable atmosphere; plenty of seating. Snacks and beverages provided More

by PAULU439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 22, 2024

It was a streamlined process with excellent service. I'm very pleased with not only the service to the car but buying the car was easy and stress free. More

by DORRIANNELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 22, 2024

Great job! Chris was great and Ciocco service did a great job. Appreciate it alll! More

by themaples1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 21, 2024

Everyone was wonderful. Super helpful, diagnosed the problem accurately & did the job quick. Always feel confident that my car is being cared for properly when I’m there! More

by HOLLYMOLLYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Holly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

Always willing to help the best they can. I'm always happy with the service! More

by Marj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 20, 2024

Dealership was timely with service, waiting area was clean/comfortable, and service advisor, Chris Caracalla, was great with just the right amount of friendliness mixed with professional style. I always More

by DAND3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Dand, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

I arrived early for my scheduled maintenance. They took me right away. Straight up front service. No surprise add one. Finished in great time More

by MIKEYP114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that your experience was smooth and efficient, with no surprises. We always strive to provide transparent and timely service, and we're happy we could meet your expectations!

November 19, 2024

Everyone is pleasant and knowledgeable . The wait went quick being able to use a room to conduct my work. More

by MCDONALD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so glad to hear that you had a positive experience with our team and that the wait was made more convenient with the workroom. We always aim to provide a comfortable and efficient environment for our customers!

November 19, 2024

Service was quick and easy. Everything was explained well so I knew what was happening. More

by J.kakoyannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're happy to hear that your service was quick and that everything was explained clearly. We strive to make every visit as smooth and transparent as possible. We appreciate your feedback and look forward to serving you again!

November 18, 2024

He took care of me right away. Very respectful and friendly. The place us very clean. More

by mcricciardi20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Mcricciardi! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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