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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
875 Reviews
Call Service Center (609) 757-1686

875 Reviews of Ciocca Subaru of Pleasantville - Service Center

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September 14, 2024

I had brought in our Forester for a CVT transmission oil change plus a front differential oil change, work was done quickly and efficient. I own a condo and choose this dealer as my out of state dealer/serv More

by Subaru Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams from Service
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Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Rudy, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Sep 16, 2024 -

Subaru Rudy responded

Thank You

September 13, 2024

Prompt professional attention. ....with a smile.. Thanks for the car wash!! I miss JOSH, but Brianna was super. More

by NORMAL1231
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?, service department, Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

September 13, 2024

I an was in and out. I got what I needed in a timely manner . More

by JORDANC.CAMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the recommendation, Jordan!

September 13, 2024

Fast service. Car was done sooner than promised. Friendly people . Nice experience. Will be back. More

by BRAM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bram! If there is anything else we can do to help just let us know! Have a great day!

September 13, 2024

They were able to address and resolve the issue with no audio in a timely manner! More

by JMSHAW6115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 12, 2024

Everything was fine except my Multi-functions display settings were changed. This was rude and discourteous. More

by C E V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, C E V. We apologize for the multi-function display settings getting changed. Please reach out to a manager if you would like to come back in for us to change this for you!

September 12, 2024

Pleasure to do business with. Very courteous and mindful of customers needs and wants.Excellent More

by irvblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Irvblank, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 11, 2024

Prompt and courteous service that met all expectations and use of loaner car was great. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Amy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 11, 2024

Great service. They always find the problem if there is one.. I couldn’t get another dealership to do any work on my car More

by AMQUINN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Amquinn, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 11, 2024

Brianna is fantastic. Always professional, courteous and efficient....Ciocca is great!. I trust Brianna and the dealership with my car and usually do whatever they tell me More

by linnm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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