Back

Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

Sort by
December 03, 2024

Great service and personal was very professional, Miguel was of great help and, friendly I was pleased with his work More

by MORILLOJG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 30, 2024

Have five Subarus in my family and my granddaughter is looking for one. George has always done an excellent job in helping with the different services needed and the mechanics do a great job More

by captrichnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your loyal support and for sharing your experience! We're so happy to hear that George and our mechanics have consistently provided excellent service for your family's Subarus. It's great to know that your granddaughter is looking for one too—hopefully, we can help her find the perfect Subaru! We truly appreciate your continued trust in us and look forward to serving you all for many years to come.

November 30, 2024

George as always, was very helpful and attentive to needs. I was in and out quickly. More

by JDORAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 30, 2024

George was welcoming and quickly answered my text/questions. He was so nice and professional More

by Amr203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Amr! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 30, 2024

Ciocca Subaru is exceptional! Customer service is outstanding and I would highly recommend them to anyone looking for a vehicle. More

by DSTASKO1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with us. Providing outstanding customer service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we're here to help!

November 27, 2024

Always good customer service, fast and reliable work with each visit. Thankful for everyone’s help. More

by DSUMMERS1296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DSummers! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 27, 2024

It was a pleasurable experience buying the car. All the employees were friendly helpful and knowledgeable More

by KAYAKERKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're thrilled to hear that your car-buying experience was pleasurable and that our team provided friendly, helpful, and knowledgeable service. We strive to make every customer feel valued, and it's great to know we succeeded in doing so!

November 23, 2024

Since they have insufficient loaner cars I had to go to a different Subaru dealer for repair More

by ISISMAGICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

George was very hospitable, very conscientious, and a pleasure to work with. Great service rep. More

by KATHYGULICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Kathy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 22, 2024

My appt for servicing was quick and thorough. . George reviewed all the findings making recommendation’s accordingly. He is always very professional and courteous. I was also offered beverages dur More

by CRUISEHOPE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're glad to hear that George provided you with thorough and professional service, and that you were comfortable during your wait. We truly appreciate your feedback and look forward to assisting you again in the future!

...
14
...