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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
875 Reviews
Call Service Center (609) 757-1686

875 Reviews of Ciocca Subaru of Pleasantville - Service Center

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September 19, 2024

Efficient and knowledgeable. Nice space to work while waiting . Friendly staff and responsive to customers More

by Pato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 18, 2024

The team works together for the best customer experience. I own 3 subarus very happy. More

by JOHN.KELTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating, John. We really appreciate your business. Please let us know what we can do for you in the future.

September 18, 2024

Service on time. I was pleased with getting the work done I needed,plus checking out everything to be safe. Surprised and pleased with the price! More

by PIANOBLT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Pianoblt! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 17, 2024

All was easy they took us right away and fixed our tire no issues at all More

by Jsedlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 17, 2024

Dealership is very customer focused. Service Manager kept us updated as to our service. We were in and out in s timely fashion. More

by PAULMCMANUS0192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr, Brianna White
Report | Print
Sep 19, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Paul! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 16, 2024

Pleasure to do business with dealership The quality of service is outstanding and the customer was very good More

by GIORDANO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Giordano! We're always here to help if anything else comes up!

September 14, 2024

I was able to make an appointment quickly, and everything I asked them to check was checked, and they showed me how to reset something that caused a problem. Very nice people, and seemed to care about taking More

by Tom D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review, Tom! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 14, 2024

Staff are professional & courteous. Communication was excellent and the work on my car was completed as promised. More

by bmichel8135
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, bmichel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 14, 2024

I like that I can get a loaner car, even when I'm just getting an oil change. It's such a a nice convenience. Service is always prompt and they even wash my car. More

by BEACHBUMMOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Beachbummoc! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 14, 2024

Stopped in for an oil change. they did a great job.Nice waiting room The prosses took less then 20 minute.They also did a video of the car with some suggestions for down the road. More

by MIKETHECARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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