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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
875 Reviews
Call Service Center (609) 757-1686

875 Reviews of Ciocca Subaru of Pleasantville - Service Center

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September 26, 2024

The service advisor, George was pleasant and knowledgeable. Work was completed quickly and the car was ready at the agreed upon time. More

by mgom65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, mgom! Our entire team really appreciates it! Let us know if we can help with anything else!

September 25, 2024

Had a new key made. Charged my $189 just for labor there is an issue and have made two phone calls with no call back More

by rcarile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna White
Report | Print
September 25, 2024

Very pleasant experience, efficient, friendly everything from coffee to loaner vehicle had me feeling very welcome. I would definitely consider buying a car from this dealership. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Dianne! Please let us know if we can do anything else to help!

September 25, 2024

My initial service on my Crosstrek was quick and easy. The video provided by the service tech was an interesting touch. George Abrams provided professional insight to the questions that I asked. More

by SJUMBA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 25, 2024

It appears I needed an update so my blue tooth wouldn’t drop calls. Hopefully the issue is resolved. More

by ELLIEKATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George 5 stars
Report | Print
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Elliekats, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 22, 2024

I had a positive informational conversation with the manager in service. He approached me and was very friendly and took the time to address a comment he overheard me making regarding my service. He was More

by seminole7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 21, 2024

Delivered exactly what they promised and what I expected, and did so by the time promised. More

by pjeconomou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, pjeconomou! If there is anything else we can do to help just let us know! Have a great day!

September 21, 2024

Outstanding service end to end. Team was awesome. Quality of work was excellent. Would highly recommend. More

by WEITZMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 21, 2024

Excellent service. Really appreciate the professionalism from Ciocca Service department staff. Very friendly and had me in and out in short time. More

by PARISTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Paristiz! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 21, 2024

Wow I was pleasantly surprised with how fast and the extra effort the service was completed More

by DEEDOLBOW.DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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