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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
875 Reviews

875 Reviews of Ciocca Subaru of Pleasantville - Service Center

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October 03, 2024

Great service overall. Very friendly staff and very helpful. Looking forward to getting service done to my car again. Thank you guys! More

by Dan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Dan! If there is anything else we can do to help just let us know! Have a great day!

October 03, 2024

The service staff (george) was great. Very pleasant and helpful. The service area was clean and stocked with coffee and treats. Nice environment. More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 03, 2024

The staff were very pleasant & thorough with the services at that time. Both of our vehicles were completed at a reasonable time. The waiting area was accommodating as well. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Christina! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 02, 2024

Service was excellent. Everyone was super friendly. Will be back. And they fit me in. More

by ANGIEGIRLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George , Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Angiegirlr! We're always here to help if anything else comes up!

October 01, 2024

The facilities were clean and welcoming. The staff was very courteous. They were on time and the work was done efficiently and to our total satisfaction. They are the best service area I hav More

by PAMDICK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Pam, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 01, 2024

Cole & Brianna are the best they assist me with all the help I needed.. Thank you Subaru More

by idaliaescobar18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 29, 2024

Service department is very good. Always prompt and courteous. I trust my car is in good hands. More

by KARENCARTER224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abram’s
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Karen, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 29, 2024

fun understanding friendly kind easy nice nice money cheaper nice nice nice nice place to visit More

by armax833jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2024

Great, exceptions, and on time service! Waiting area was clean, and offered beverages! Could not asked for more! Thank you! More

by Lopez.sorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2024

They are always pleasant and very helpful. George goes out of his way to make sure that my wait time is reasonable and lets me know when things need to be taken care of to ensure my Subaru run More

by DBSNYDER320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in the service department , Brianna White
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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