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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
1,007 Reviews
Call Service Center (609) 757-1686

1,007 Reviews of Ciocca Subaru of Pleasantville - Service Center

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December 28, 2024

George Abrams is very knowledgeable, professional, friendly, and helpful. I highly recommend him and the service department at Ciocca at Pleasantville, NJ. More

by JANESART8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're thrilled to hear that George Abrams provided you with such a great experience. We truly appreciate your recommendation and are glad to know that both George and our service department made a positive impact. We look forward to serving you again at Ciocca Subaru in Pleasantville!

December 28, 2024

Service was great. Was able to meet with a sales person as soon as I walked in for my appointment More

by Ross
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 28, 2024

Great people. ....great service...100% recommended....thank very much...happy new year....see you soon More

by JTERRONES072480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Jterrones! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 28, 2024

It was great to get tire pressure checked and new battery just by driving in. More

by kclittel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, kclittel! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 24, 2024

George called me as they were going through the problem I was concerned about for my approval. Gave me a courtesy car when it was available . I will keep going with the service instead of going with anothe More

by Marilou816@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad to hear that George took the time to keep you informed throughout the process and that you had a positive experience with our service team. We truly appreciate your loyalty to Subaru, and we're thrilled to continue serving you in the future. Your satisfaction means a lot to us!

December 22, 2024

Friendly courteous and informative and accommodating change in appointment time at last minute which helped More

by JSHEPHERD402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JShepherd! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 22, 2024

No complaints they were all helpful and courteous. We where able to go in and out no waiting . More

by ggbcb26150
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, ggbcb! If there is anything else we can do to help just let us know! Have a great day!

December 22, 2024

Everyone was friendly and knowledgeable. They serviced my car in a timely fashion. Well done. More

by BBSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team was friendly, knowledgeable, and able to service your car in a timely manner. Providing great service is our top priority, and we’re happy to know you had a positive experience. We look forward to serving you again in the future!

December 21, 2024

George and everyone at Ciocca dealer were very pleasant and professional. Don the service manager went beyond the call of duty and greatly helped us out. More

by BOBNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear that George and the entire team at Ciocca made your experience pleasant and professional. It’s especially great to hear that Don went above and beyond to assist you. We truly appreciate your kind words and your trust in us. If you ever need anything in the future, don’t hesitate to reach out!

December 21, 2024

Chris was very professional and friedly. I did not have to wait long, just 45 min More

by WBIRMACHU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're happy to hear that Chris provided you with professional and friendly service. We strive to keep wait times short, and we're glad we could get you in and out quickly. We appreciate your business and look forward to assisting you again in the future!

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