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Ciocca Subaru of Pleasantville - Service Center

Pleasantville, NJ

4.9
875 Reviews

875 Reviews of Ciocca Subaru of Pleasantville - Service Center

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November 23, 2024

Since they have insufficient loaner cars I had to go to a different Subaru dealer for repair More

by ISISMAGICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

George was very hospitable, very conscientious, and a pleasure to work with. Great service rep. More

by KATHYGULICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great job! Chris was great and Ciocco service did a great job. Appreciate it alll! More

by themaples1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Well maintained; everyone friendly, efficient, polite. Comfortable atmosphere; plenty of seating. Snacks and beverages provided More

by PAULU439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My appt for servicing was quick and thorough. . George reviewed all the findings making recommendation’s accordingly. He is always very professional and courteous. I was also offered beverages dur More

by CRUISEHOPE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

It was a streamlined process with excellent service. I'm very pleased with not only the service to the car but buying the car was easy and stress free. More

by DORRIANNELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Everyone was wonderful. Super helpful, diagnosed the problem accurately & did the job quick. Always feel confident that my car is being cared for properly when I’m there! More

by HOLLYMOLLYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Always willing to help the best they can. I'm always happy with the service! More

by Marj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 20, 2024

Dealership was timely with service, waiting area was clean/comfortable, and service advisor, Chris Caracalla, was great with just the right amount of friendliness mixed with professional style. I always More

by DAND3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Dand, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

I arrived early for my scheduled maintenance. They took me right away. Straight up front service. No surprise add one. Finished in great time More

by MIKEYP114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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