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Ciocca Subaru of Pleasantville
Pleasantville, NJ
1,195 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs.
Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,195 reviews
November 10, 2024
I came in for a tire change and tire rotation on a 6000mile check up. Appt scheduled ahead of time. I asked to please see if there was an update and was told if so I could possibly take some time to d 6000mile check up. Appt scheduled ahead of time. I asked to please see if there was an update and was told if so I could possibly take some time to do. There was an update to complete. I asked a few times if I was almost finished bc the person helping me said this service would not take that long. 3 hours later I was still waiting. Finally I asked for them to get a manager to see what was wrong that this taking so long. I was told the manager was outside with the person updating because there was a problem w the update. He said I could make an appt and come back. I explained this was not option because I live a half hour away and already sat here for over 3hours. I cancelled my 2pm appt I had schedule. I told him I had to be home at 3:10 for the dentist. Finally the man helping me came out and said it was almost done. A short time later it was finished. More
by jenmartin1204
Verified CustomerEmployees Worked With
November 10, 2024
Very nice friendly deals with people. I am really satisfied..they are very nice and helpful. I am really satisfied..they are very nice and helpful. More
by Ullah624
Employees Worked With
November 10, 2024
Everyone is very kind, helpful and knowledgeable and my experience was extremely positive. I am happy with my purchase and I would definitely recommend the dealership to others. experience was extremely positive. I am happy with my purchase and I would definitely recommend the dealership to others. More
by JULE47SP
Employees Worked With
Other Employees :
Elvis was great. Knowledgeable & kind.
November 09, 2024
Great experience- I wasn’t sure what direction I wanted to go. Purchase my leased car which I loved, or upgrade to a new lease. Hunter stayed with me & explained all my options & helped me decide what wa to go. Purchase my leased car which I loved, or upgrade to a new lease. Hunter stayed with me & explained all my options & helped me decide what was best for me. More
by AIMEE5670
November 09, 2024
Service was a good experience ! Service Mgr. explained the service time frame would be about one hour. My car service was completed in less than one hour. Service Mgr. explained the service time frame would be about one hour. My car service was completed in less than one hour. More
by PAULMCMANUS0192
November 08, 2024
Went to get a key for my where locks. I received it in a timely manner. I received it in a timely manner. More
by CGAL5560
November 08, 2024
He was very informative, professional and friendly . Service was right on time and the waiting area was clean Service was right on time and the waiting area was clean More
by risl6019
Employees Worked With
November 07, 2024
They were easy to work, friendly, with and got things done efficiently. However, glazed over information regarding finances and added additional coverage into the lease that I did not ask for and had to done efficiently. However, glazed over information regarding finances and added additional coverage into the lease that I did not ask for and had to go out of my way to cancel after the fact. More
by ofagan95
November 07, 2024
Great Service. Good Communication. Would comeback and tell others of the service and prices provided. Good Communication. Would comeback and tell others of the service and prices provided. More
by TERILOWE131
November 06, 2024
Best customer service ever! Kept informed throughout the process. They've now become my new repair center. Kept informed throughout the process. They've now become my new repair center. More
by SHOREBETTE
