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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,207 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,207 reviews

August 07, 2024

People are always friendly and efficient and service done on time and watching the video of my car is excellent. Also informative as to things that will need to be done in the future. More

by PTPETRILLO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, PTPETRILLO! Please let us know if we can do anything else to help!

August 06, 2024

This DEALERSHIP IS USUALLY MORE EXPENSIVE ,BUT WAS More REASONABLE THIS SERVICE WILL MOST LIKELY BE BACK? THANK YOU SO MUCH FOR BEING AVAILABLE! More

by SUZANNEGILCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind review, Suzanne. We are glad to hear we satisfy our customers, especially when it comes to pricing.

August 06, 2024

Great service nice people answered every question I had . also every thing done in a timely manner which was great because I live out of town .It was a good experience More

by UPSDEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Upsden! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 06, 2024

Fast and excellent service. Rose and Brianna were very helpful in helping me get my flat tire addressed quickly More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Brianna White
Aug 06, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DW! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 06, 2024

Service people were Knowledgeable, and very helpful. Answered all questions. Would recommend Ciocca to my friends. More

by RITAZEB
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Ritazeb! We're always here to help if anything else comes up!

August 06, 2024

Everything was fantastic prompt service done in a reasonable time and the bathroom was spotless More

by CHRISTOPHERMANSI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Christopher! If there is anything else we can do to help just let us know! Have a great day!

August 04, 2024

The service was thorough and completed in the time we were told. Brianna was very helpful More

by GEOCAT75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Geocat, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

August 03, 2024

Prompt and helpful. Good communication. Loaner appreciated. Would like to see under 25 permitted to get loaner. If you are okd enough to buy a car and get insurance you More

by KAREN.TRAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 03, 2024

Service may need to read manual to assist in issue when light is on for problem More

by MBREINER320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
August 01, 2024

The dealership provide excellent service as always, answering any questions and enthusiastically additional information with us. We know that our vehicles are always be taking well care of with Ciocca More

by rashadtaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Rashadtaquan! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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