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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,207 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,207 reviews

August 10, 2024

Always quality service. Prompt return of calls. Willingness to help and listen to customer feedback More

by TINAGENOVESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Tina, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 10, 2024

Migel was an excellent salesman. He listened to all my needs and especially about the importance of price. He was very knowledgeable about Subaru. I highly recommend Migel. More

by BOYLECHICK1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 10, 2024

The Ciocca Subaru service department is top notch. I would highly recommend them to anyone. Service advisor, George Abrams, kept me informed about my situation and even provided me with a courtesy veh More

by georgesartorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Georgesartorio! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 09, 2024

All employees are great Knowledgeable and answered all questions that I had. I will be back More

by ccsdlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Hi ccsdlt, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 09, 2024

Everybody was so very friendly and helpful. I have been going to a different dealership and this is far superior. More

by MABE916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 09, 2024

I was not happy with Subaru maintenance at Burke Motors. Called Ciocca and worked out scheduling 27 k service. Brianna was excellent. I even got a text that I could arrive earlier. Left work and arrived a More

by harron8697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the mechanic. Please send my thanks to them too., Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Bill, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

August 09, 2024

This is one of the best Nissan dealership in New Jersey the give quality services and always follow up with customer and their vehicle keeping them inform about upcoming maintenance and what maintenance ve More

by MARCRICH185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the recommendation, Marcrich!

August 09, 2024

They do a great job and are courteous and make sure the customer is satisfied at all tlmes More

by Ron@Rjs.cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George , Brianna White
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating, Ron. We really appreciate your business. Please let us know what we can do for you in the future.

August 09, 2024

Very courteous and knowledgeable staff. Listened to what I wanted and responded with polite and efficient service. More

by KIMMELPERSON
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray the finance man
Aug 13, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Kimmelperson! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 08, 2024

Everyone is great! ! Santino and Hunter took excellent care of me. I wiould definitely recommend friends and family. More

by Michelle Coombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McDonald finance, Brianna White
Aug 08, 2024 -

Ciocca Subaru of Pleasantville responded

Michelle, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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