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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,206 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,206 reviews

August 20, 2024

Fast and kind service. Easy drop off. Nice waiting area. Video during the car inspection More

by THDESIGNNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as pleasant and comfortable as possible! Thank you so much for sharing.

August 19, 2024

Staff is very friendly and helpful. Mechanics do a great job going over the vehicle. Absolutely LOVE that they now video the service. More

by HRGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrahms
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Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 18, 2024

Location is clean and staff is very courteous and accommodating. The vehicle was completed early and I received both a video detailing the repair and a call from my service writer to let me know the More

by SAMFLASH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 18, 2024

Robert was extremely professional and helpful. A pleasure to deal with. Would definitely recommend to others in the future. More

by MPROACH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 17, 2024

Fast service, I love the video play by play! Didn’t try to upsell anything. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Joanne! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 17, 2024

Appointment was on time, I was in and out in a reasonable amount of time and the staff is always very pleasant. More

by SWOMBOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Swombough! If there is anything else we can do to help just let us know! Have a great day!

August 17, 2024

Brianna was helpful, courteous and knowledgeable. Attentive and persistent. She is a good listener and employee. More

by AMINX0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Aminx! We're always here to help if anything else comes up!

August 17, 2024

Always friendly and welcoming, very accurate on the waiting time, they always accommodate my appointments to my schedule. More

by FLORDABRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Flordabril! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 16, 2024

Top notch! Best out of all dealerships of all manufacturers I’ve been a customer! More

by MCLEISHTL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Mcleishtl! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 16, 2024

George at the service desk quickly had me signed in and made me feel confident of the work needed to be performed. I was in an out in about an hour. More

by georgealanminner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, George! Our entire team really appreciates it! Let us know if we can help with anything else!

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