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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,206 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,206 reviews

August 22, 2024

Professionalism was excellent. Very responsible, trustworthy. So many dealers I have dealt with and this one has no comparison. Please don’t change, keep up the good work. More

by M.MUNOZ1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 23, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, M.Munoz! We're always here to help if anything else comes up!

August 22, 2024

Very special for service dept to provide loaner car and free wash for my car. More

by SUANNECHMELEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 22, 2024

Excellent dealership. My only complaint is they keep the waiting room too cold. It’s dependable and efficient service More

by rhe.mclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, rhe.mclaughlin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 22, 2024

Multiple warning lights on and low tire pressure in one tire after trip from Washington DC. Nice job with initial diagnosis. Excellent communication from George. More

by richard.kunis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 21, 2024

i. think george is very helpful one of the main reasons i bring my car there for 11 years.hes the best. More

by LISABRESSER885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george, Brianna White
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Lisa! Please let us know if we can do anything else to help!

August 21, 2024

Awesome service. Customer service is superior.. why does my review have to be 15 words? I would like to review the person who decided my customer review didn’t provid More

by BROWN8191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Brown, thank you so much for the kind review of our service department. We apologize if you feel the 15-word requirement is annoying, that is required by the reputation management provider we use. We appreciate your feedback!

August 21, 2024

George is very helpful, pleasant all the time. Got started asap. Finished as promised time frame More

by KANGAROORAT1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 21, 2024

Service was quick and efficient. Staff were all very pleasant and the facilities were clean and comfortable. More

by DCScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

Hi DCScott, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 20, 2024

Excellent service not too long of a wait and fair prices . Very acomadating to my schedule More

by DEBBIESTOVER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Debbie! We're always here to help if anything else comes up!

August 20, 2024

Efficient and straight to the point on options and pricing with no pressure. We had a very positive experience. More

by ronniescline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

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