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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,206 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,206 reviews

August 29, 2024

George was great ! He explained the process clearly and was very helpful and courteous. Thank you More

by PJC0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, PJC! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 28, 2024

I’m always greeted y the customer service team they’re thorough and listen to all the information I pass on to them and when the car is done I leave happy More

by Thegeb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, Brianna White
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Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 27, 2024

The reason we bought another Subaru is the excellent customer service department . That says it all More

by JLANCASTER129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 27, 2024

Was a very positive experience. Miguel was nice and patient and made sure we understood everything. Would definitely recommend family and Friends to subaru. More

by GRNGRL80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 27, 2024

Brianna is a spot on service advisor. Professional,Respectful,Friendly, pleasant and a pleasure to do business with. More

by ROBERTBRENNANRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Robert! We're always here to help if anything else comes up!

August 27, 2024

George in your service dept is very knowledgeable and courteous. Repairs can be a bit pricey More

by SDELFRANCO202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Aug 30, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 26, 2024

George Abrams and the service tech performed outstanding service, had a emergency coolant system repair done More

by Subaru Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Subaru Rudy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 25, 2024

George was very helpful and answered our questions about our other Subaru vehicles. Please let him know we appreciate his efforts! More

by lbrebates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2024

Solid experience. My dad wanted an extra hoodie, they obliged. Solid package of oil changes across the first 12 months too. More

by IAMMELBRENNAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 25, 2024

Everyone at the dealership was very professional and the service was quick and easy. They made sure I was satisfied. More

by bjrerianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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