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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,206 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,206 reviews

September 08, 2024

The folks at this agency were really helpful and worked with my credit history. It was a very satisfying experience to be a car owner again. Thank you! More

by ZOROASTER1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 08, 2024

George in service is excellent. I am a driver for enlightened solutions rehab and we have had our vehicles serviced at Ciocca suburu for years. George is almost always our service More

by skatin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George 5 stars
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, skatin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 07, 2024

Top of the line all around pleasure. Runs like a finely tuned engine. Every department of the dealership ! More

by TLEETABAASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 07, 2024

We had a problem with the DCM modual and a temporary fix was completed. For some reason we are experirncing a more anoying issue with the radio in our Outback than before the DCM service. I may be wrong but More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are happy to be able to provide a temporary fix, Jim. If you feel your vehicle still has issues, please reach out to our team at (609) 286-7304.

September 07, 2024

My Forester needed service and the entire staff was great. Aura scheduled me quickly, George explained all the steps and the mechanic sent me a detailed video. I live in Cape May Court House and George More

by sofarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aura, George Abrams, mechanic who repaired thermo control valve…all 5 stars!
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 07, 2024

Great service and customer service, could not be happier and I would highly recommend this establishment. More

by ALBUTTOLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Albuttolawn, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 04, 2024

Always come here when I need a close skillful look. Love George in service and love the availability of a loaner if needed More

by DENISEDBAKER2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George is the best
Sep 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Denise! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 03, 2024

Brianna was great as always. It's always great to see a woman in this field and can do it better than men! Don was great, George was great and Brianna. all 3 of them always smili More

by carrjason816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : george, Brianna White
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

Jason, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 03, 2024

Always a good experience having our Subarus serviced here. Efficient and reliable service. They handle our Subarus with care, and we’ve never had any issues. More

by GABRIELLEMEJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ⭐️⭐️⭐️⭐️⭐️, Brianna White
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Gabrielle! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 02, 2024

They employees always provide great customer service, they answer any and all questions I have about my car and get the job done! More

by 01SMURDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Sep 04, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, SMurdock! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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