Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,206 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
Contact Dealership

401 W Black Horse Pike

Pleasantville, NJ

08232

Directions

By Type

Showing 1,206 reviews

September 14, 2024

Stopped in for an oil change. they did a great job.Nice waiting room The prosses took less then 20 minute.They also did a video of the car with some suggestions for down the road. More

by MIKETHECARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

September 14, 2024

Everyone I dealt with was very friendly and knowledgeable. I had a great experience purchasing my first Subaru. More

by DAW.WILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 14, 2024

I had brought in our Forester for a CVT transmission oil change plus a front differential oil change, work was done quickly and efficient. I own a condo and choose this dealer as my out of state dealer/serv More

by Subaru Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams from Service
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Rudy, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Sep 16, 2024 -

Subaru Rudy responded

Thank You

September 13, 2024

Prompt professional attention. ....with a smile.. Thanks for the car wash!! I miss JOSH, but Brianna was super. More

by NORMAL1231
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?, service department, Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

September 13, 2024

I an was in and out. I got what I needed in a timely manner . More

by JORDANC.CAMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the recommendation, Jordan!

September 13, 2024

Fast service. Car was done sooner than promised. Friendly people . Nice experience. Will be back. More

by BRAM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bram! If there is anything else we can do to help just let us know! Have a great day!

September 13, 2024

They were able to address and resolve the issue with no audio in a timely manner! More

by JMSHAW6115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 12, 2024

Everything was fine except my Multi-functions display settings were changed. This was rude and discourteous. More

by C E V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, C E V. We apologize for the multi-function display settings getting changed. Please reach out to a manager if you would like to come back in for us to change this for you!

September 12, 2024

Pleasure to do business with. Very courteous and mindful of customers needs and wants.Excellent More

by irvblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 16, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Irvblank, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 11, 2024

Prompt and courteous service that met all expectations and use of loaner car was great. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Amy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

1
...
18
19
20
...
121