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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,205 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,205 reviews

September 25, 2024

Sale process was simple and efficient. The staff was very friendly and I would recommend to others! More

by ROSIEP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

September 23, 2024

Another great deal with Ciocca. No hard sell or pressure. Quick and (somewhat) efficient. Need to go electronic on all the paperwork. More

by hesser.susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Ciocca Subaru of Pleasantville responded

Susan, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 22, 2024

I had a positive informational conversation with the manager in service. He approached me and was very friendly and took the time to address a comment he overheard me making regarding my service. He was More

by seminole7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 21, 2024

Delivered exactly what they promised and what I expected, and did so by the time promised. More

by pjeconomou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, pjeconomou! If there is anything else we can do to help just let us know! Have a great day!

September 21, 2024

Outstanding service end to end. Team was awesome. Quality of work was excellent. Would highly recommend. More

by WEITZMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 21, 2024

Excellent service. Really appreciate the professionalism from Ciocca Service department staff. Very friendly and had me in and out in short time. More

by PARISTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Paristiz! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 21, 2024

Wow I was pleasantly surprised with how fast and the extra effort the service was completed More

by DEEDOLBOW.DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 20, 2024

They did a nice job, totally professional and a pleasure to deal with. I’d buy from them again. More

by JOEYDELUXED
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 19, 2024

Efficient and knowledgeable. Nice space to work while waiting . Friendly staff and responsive to customers More

by Pato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 18, 2024

The team works together for the best customer experience. I own 3 subarus very happy. More

by JOHN.KELTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Sep 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating, John. We really appreciate your business. Please let us know what we can do for you in the future.

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