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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,205 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,205 reviews

September 29, 2024

Had a wonderful experience in purchasing my first car with Hunter and the team at Ciocca. Making a large purchase is never easy, but this team really knows what they’re doing to make it as seamless and e More

by LAIRD.JULIANNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler (the employee who showed me all of the tech specs of the car) was wonderful as well! I don’t see him listed on this page, but 5 stars to him too.
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 27, 2024

Great experience,my second car this year from ciocca. Good deals.Treated well,like family.Elvis and Sonny were terrific.All the staff was friendly and helpful. More

by SHIRLEYTURNER3333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 26, 2024

The service advisor, George was pleasant and knowledgeable. Work was completed quickly and the car was ready at the agreed upon time. More

by mgom65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, mgom! Our entire team really appreciates it! Let us know if we can help with anything else!

September 26, 2024

Great, exceptions, and on time service! Waiting area was clean, and offered beverages! Could not asked for more! Thank you! More

by Lopez.sorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2024

They are always pleasant and very helpful. George goes out of his way to make sure that my wait time is reasonable and lets me know when things need to be taken care of to ensure my Subaru run More

by DBSNYDER320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in the service department , Brianna White
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 25, 2024

Had a new key made. Charged my $189 just for labor there is an issue and have made two phone calls with no call back More

by rcarile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna White
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September 25, 2024

Very pleasant experience, efficient, friendly everything from coffee to loaner vehicle had me feeling very welcome. I would definitely consider buying a car from this dealership. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Dianne! Please let us know if we can do anything else to help!

September 25, 2024

My initial service on my Crosstrek was quick and easy. The video provided by the service tech was an interesting touch. George Abrams provided professional insight to the questions that I asked. More

by SJUMBA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 25, 2024

Friendly staff, good selection and availability, from the Sales Department to the service center they run a quality operation More

by john h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 25, 2024

It appears I needed an update so my blue tooth wouldn’t drop calls. Hopefully the issue is resolved. More

by ELLIEKATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George 5 stars
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Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Elliekats, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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