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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,205 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,205 reviews

October 03, 2024

The staff were very pleasant & thorough with the services at that time. Both of our vehicles were completed at a reasonable time. The waiting area was accommodating as well. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Christina! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 02, 2024

Everyone was very nice and accommodating. making the process much more pleasant. Would definitely recommend. More

by sms129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

October 02, 2024

Service was excellent. Everyone was super friendly. Will be back. And they fit me in. More

by ANGIEGIRLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George , Brianna White
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Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Angiegirlr! We're always here to help if anything else comes up!

October 01, 2024

Everyone from salesperson, sales manager and finance were incredibly informative w professional. They were an absolute pleasure to deal with on every level. I would highly recommend this dealership. More

by Cdunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 01, 2024

The facilities were clean and welcoming. The staff was very courteous. They were on time and the work was done efficiently and to our total satisfaction. They are the best service area I hav More

by PAMDICK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Pam, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 01, 2024

The team lived up to their reputation. Very caring, understanding, knowledgeable and willing to go to the next step. More

by Freda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Freda, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 01, 2024

Cole & Brianna are the best they assist me with all the help I needed.. Thank you Subaru More

by idaliaescobar18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Oct 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 29, 2024

Friendly, helpful, took there time to explain all paper work and go over all details regarding the vehicle. More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler do not know last name
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Pat! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 29, 2024

Service department is very good. Always prompt and courteous. I trust my car is in good hands. More

by KARENCARTER224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abram’s
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Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Karen, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 29, 2024

fun understanding friendly kind easy nice nice money cheaper nice nice nice nice place to visit More

by armax833jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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