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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,205 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,205 reviews

October 06, 2024

The staff was very friendly and helpful. They asked me a lot of questions about what I was looking for and answered all of my questions as well. More

by STINSONMAREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 05, 2024

Got everything done for oil change, inspection and wash in45 minutes. Had a lovely coworking space my homeschooled son took advantage of and got most of his work down for the day. More

by LADAVIS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams , Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Ladavis! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 04, 2024

Everyone is kind and says hello. George especially. And service is quick and efficient. Must I write 15 words. Really? More

by Billie.staller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Now you’re becoming annoying 😂
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 04, 2024

Always kind and efficient. I’m comfortable waiting and it is always quicker than expected. More

by lornamf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, lornamf! Please let us know if we can do anything else to help!

October 04, 2024

I had an exceptional experience buying our new Subaru Outback at Ciocca in Pleasantville NJ. Our salesman, Doug Flitcroft, was outstanding to work with and he helped us with the features of the new Outba More

by jkeystennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 04, 2024

Attentive caring service geared to customer satisfaction. This is the second car that Ieased from this dealer. More

by DEBURNS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Deburns. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 04, 2024

Hunter was excellent. He was vey knowledgeable and thorough. He listened to what I needed and came through. More

by GREGGSWATRZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 04, 2024

friendly, knowledgeable. always available to answer any and all questions facility nj is always "spiffy!". More

by LINDA.MONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nick de Pasquale, finance fellow, he was great. sorry I don't have his name, Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Linda, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 03, 2024

Great service overall. Very friendly staff and very helpful. Looking forward to getting service done to my car again. Thank you guys! More

by Dan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Dan! If there is anything else we can do to help just let us know! Have a great day!

October 03, 2024

The service staff (george) was great. Very pleasant and helpful. The service area was clean and stocked with coffee and treats. Nice environment. More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Oct 08, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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