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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,348 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,348 reviews

June 15, 2023

Great service and helpful staff! Couldn’t of asked for any better service department to work with! More

by THOMASBEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tom Bekete
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Thomas! Please let us know if we can do anything else to help!

June 15, 2023

Josh Junk is an excellent advisor who handled all of my requests. He is professional and courteous. More

by PAMPHOCKEY10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 14, 2023

They are always the friendliest, nicest, most helpful people I’ve had the pleasure to deal with More

by JILL.BLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Jill, thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

June 14, 2023

Every aspect of the experience was great. Nick was so easy to work with and delivered a great experience! More

by MCDONALD94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Mcdonald94! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 14, 2023

They want to help, they're friendly & efficient. Our first service experience was top notch. More

by JOHNKARANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi John, thank you very much for leaving a review! We are glad to have been able to fix what was needed for your Subaru.

June 13, 2023

Great service. Nice people. Comfortable waiting area. Quality work. Highly recommend to anyone needing Suburu service. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph junk
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JJ, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 11, 2023

Very nice service department for my Suburu Forester Sport maintenance work. And a great coffee machine is a bonus More

by Jerzydj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 08, 2023

The service department was wonderful and very through. The service rep went out of his way to make sure that I was happy. More

by Johnclipner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, John! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 31, 2023

Love ur dealership and your service department. . very professional and friendly.. my service call was so great .. I was out in an hour.. they are very on time with there appointments.. highly recom More

by Bdefabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 28, 2023

Their service department is top notch! My service rep George could not have been more professional, courteous and accommodating. Immaculate and pleasant waiting area. Service performed in More

by Baysidesue
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service Department
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Baysidesue! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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