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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,365 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,365 reviews

June 23, 2023

Best. Service. Ever! George was kind & explained everything to me clearly and patiently. And I was very impressed that the technician texted me a video of More

by dinadesalvo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams- service
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Dina! If there is anything else we can do to help just let us know! Have a great day!

June 23, 2023

Knowledgeable and courteous. After my service appointment, I spoke to Joel in the dealership to ask about the new Crosstrek. He let me test drive one, explained everything thorou More

by dinadesalvo
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department, Dinadesalvo. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 22, 2023

Everything was smooth. Pulled up the check in area, Registerd T the desk. One hour later was finished and on my way. More

by DVB343
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George in service
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review! We are glad to have been able to fix what was needed for your Subaru.

June 22, 2023

For the two visits I've had I have been happy with the service. Happy with the service More

by WNG3
Recommend Dealer
Yes
Employees Worked With
George
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 22, 2023

Service was very convenient and accommodating. Everything was taken care of quickly and efficiently. Thank you. More

by SWALTEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, SWALTEN! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 22, 2023

I love this dealership, they are quick with the work and very friendly! The waiting room is very comfortable and has a lot of refreshments. More

by MATT.SWEIGART.609
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George abrams
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 21, 2023

Excellent service very efficient Explain how each process, which was very important to me. Excellent More

by DBOUDJOUK
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DBOUDJOUK! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 21, 2023

The service is excellent. The videos are a great addition. Everyone is courteous and accommodating. More

by ANDIWALKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, ANDIWALKS! Please let us know if we can do anything else to help!

June 20, 2023

George gave outstanding service as he always does! He was friendly, courteous, efficient, and highly professional! He is a pleasure to work with. Josh is always terrific also. Thanks!! Dr John Philli More

by Zendoc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George abrahms
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Dr. John, thank you so much for the excellent review of our dealership! We are so happy to hear that George and the team could provide a professional, yet friendly service. Please reach out if we can do anything more for you.

Jun 23, 2023 -

Zendoc13 responded

Thanks for the outstanding service!

June 20, 2023

Everyone I dealt with made buying a new car east! No pressure and very professional and informative. Great experience! More

by GOGOL873
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick DePasquale, Patrick Pizzi, Tyler Haines
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, GOGOL873! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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