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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,365 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,365 reviews

June 28, 2023

The service is always excellent. My 2012 Subaru needed the 190,000 mile checkup. I received a call to make an appointment. That showed wonderful service. Thank you More

by BARBARA.ALSTON31
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Barbara, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 28, 2023

Always receive courteous service. Trustworthy mechanics. I’ve been going there for years. Thank you. More

by TURTLELOVER6612
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy Heuser
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, TURTLELOVER6612! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 28, 2023

Evetyone that I had the opportunity to talk to was very professional. They kept me updated whie the servicing my vehicle. More

by MMCCORR83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marilyn and Josh Junk in the Service Dep
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Please let us know if we can assist you with anything more.

June 28, 2023

Service guy was friendly and efficient. Coffee was good. Car is still blue. Seems to run smoothly. More

by duanelaw1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr. Junk
Report | Print
Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Duane. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 28, 2023

Prompt and efficient. They strive to satisfy! Will continue to get my Outback serviced here. now at 60,000 miles, aiming for 300,000. I love my car! More

by OCSEAHAG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Junk
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Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi OCSEAHAG. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 28, 2023

It was a pleasant experience. My sales representative, Doug was extremely knowledgeable about my first-time leasing experience. He was extremely patient with me. More

by RALPHPADUANO13
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Ralph! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 27, 2023

Second purchase here, they have been good to me each time! Highly recommend them and their service department More

by MANNODYLAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tom Bekete
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Jun 27, 2023 -

Ciocca Subaru of Pleasantville responded

Dylan, thank you for your coming back to Ciocca to purchase your 2nd vehicle with us! We look forward to continuing to assist you in the future with servicing your new Subaru Outback as well as with purchasing your next New Subaru when the time comes! -Patrick Pizzi

June 27, 2023

Dealership was courteous to me being out of town and accommodating me in for service. More

by JOHNVARGAS1050
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Hi John, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback, and looks forward to seeing you again soon.

June 27, 2023

Came in for first oil change on my Outback. Josh was very polite and professional. Service was done quickly. Very happy with my first experience at Service Dept. More

by CEKADAT2
Recommend Dealer
Yes
Employees Worked With
Josh from Service Department
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Jun 28, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, CEKADAT2! If there is anything else we can do to help just let us know! Have a great day!

June 27, 2023

Great experience with a friendly staff. Will recommend to our friends. Too many words thanks More

by HIGBEE05
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Matthew Adams, Tom Bekete
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Jun 27, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate the opportunity to earn your business and welcome you to the Ciocca Family!

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