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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 13, 2023

The employees are always helpful and friendly. We are always happy with the service we receive. More

by ALJANDRAOLIVRA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 12, 2023

Outstanding service was provided by George Abrams in the midst of a difficult situation that occurred with my 2020 Subaru Ascent. He was directly involved with correcting my problem with the utmost professi More

by Eagle1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams from Service Depart is outstanding!
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Eagle1956, thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 12, 2023

Ciocca. The staff always is courteous and professional. I will be back. Thanks to you all! More

by JRTATUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk service was exceptional , Tom Bekete
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, JRTATUS! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 12, 2023

Exlente servicio muy amables mi carro quedo muy bien los mejores muchas gracias por todo More

by Charliux35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 12, 2023

Excellent customer service and a pleasure to work with for a good deal, thank you More

by Michaelrandazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in the service department , Patrick Pizzi, Ryan McCusker
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Michael, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 11, 2023

We purchased a new Subaru Ascent and Doug our salesperson provided outstanding and professional service More

by Michaelrandazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Report | Print
Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 11, 2023

Everyone is very nice and friendly at the Service Center. George is wonderful and takes care of customers beautifully. Thank You. More

by CBORGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words about our staff. We appreciate your feedback and are glad to hear that our team was able to provide you with a positive experience.

July 11, 2023

Very attentive to service and customer Friendly. I was in and out quickly. Good dealership. Treat you right . More

by DAVELAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DAVELAVE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 11, 2023

Have bought 3 forresters there. Service all of them with Ciocca. George is always pleasant and efficient. Everyone there is great. More

by dr3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in srvice
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, dr3207. We're always here to help if anything else comes up!

July 09, 2023

My agent was extremely knowledgeable and very nice. The purchase process was easy. They were very patient with my decision making process. More

by MLS511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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