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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 14, 2023

Awesome service team! Love my Subaru!!! Everything was good and a great experience for my oil change More

by SSNELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, SSNELL1! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 13, 2023

Very pleasant experience. Although a bit pricy, the turnaround was very fast for some specialized subaru parts. More

by dangalvin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 13, 2023

I had a great experience buying a suburu here. The process was straightforward and easy. More

by SURFMETROS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bekete
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 13, 2023

Always honest service from a very nice staff---- especially George! They are also very prompt. More

by ogadner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George A. in service
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review. We are glad to hear that you found our service to be honest and prompt. Your feedback is valuable to us.

July 13, 2023

Everyone was so helpful and polite. They worked together to get me back on the road as quick as possible I was very happy. More

by KRISTINEWORTHINGTON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts departmrnt
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you had a positive experience with us.

July 13, 2023

Guys at the service desk are amazing, compassionate, accurate, and friendly. I would highly recommend their services. More

by CEJUNIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Service
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words about our staff. We appreciate your feedback and are glad to hear that our team was able to provide you with a positive experience.

July 13, 2023

Service was very good and fast I will recommend to my friends next time thanks More

by ISABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

ISABEL, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 13, 2023

Everyone at Ciocca service treats you with exceptional professionalism, greet you with a smile and performs the tasks at hand to the highest level. Hats off to George and Mr. Junk that both are some of th More

by Grillinguychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Mr. Junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Grillinguychris! Our entire team really appreciates it! Let us know if we can help with anything else!

July 13, 2023

Very accommodating and helpful. Was ably to get out car in at the last minute. More

by cathflam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

cathflam4, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 13, 2023

We have been very happy with the service of this dealership. When we have had a problem they make it right! They are very easy to work with and their staff is great! More

by NINABENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake staff
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words and for your continued support of our business, NINABENE. We truly appreciate your feedback and are glad to hear that you are satisfied with our service!

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