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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 16, 2023

Outstanding experience at Ciocca. Thomas, Ray and Ryan were truly professional and made the process easy. I highly recommend this dealership More

by RJBUONO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bekete, Ryan McCusker
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 16, 2023

i went to get an oil change and they found something wrong with my car, seeing as though i had just bought it, they were nice enough to do the fixing up for free and i really appreciated that. More

by YOZELYNLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : those nice men in the mechanical dept, Ashley Cesaretti
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 15, 2023

Pleasant. Reliable maintenance and convenient location. Staff is courteous and George had been taking care of my car for almost 6 years. Everyone there is nice More

by DAVEFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Dave, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 15, 2023

Every single time I’ve taken my car into Ciocca Subaru I’ve left a happy customer! They all are so helpful and easy to work with and do their best to make sure every customer is provided their top care. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and George. And Angela
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Michelle, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 15, 2023

It was a pleasure we went for a certain car drove it and it was a perfect fit no pressure from anyone to try to upsell us. Thank you Cole!!! More

by DC00093
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 15, 2023

Excellent customer service —George, Service dept efficient and reliable. Great follow up process. Thank You More

by RLUDGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 14, 2023

Fast. Efficient. Great Service. Extremely friendly and courteous. Would highly recommend. Won’t be disappointed! More

by 38D98S4C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua in servicing , Patrick Pizzi, Tom Bekete
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Jul 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We appreciate your support and will continue to provide excellent service.

July 14, 2023

Great outfit, I was from a good distance so the description and extra effort they put is was real and accurate. This made it all worthwhile. They can hold their heads up his with entegrity. I would More

by AKARPIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Hi AKARPIEN, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

July 14, 2023

Awesome service EVERY TYME. 😍😍😍. Never worry about problems occurring while they have it. Love love love them. 🥰 More

by MOOSEGOLD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Advisor in Service department
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your positive review of our service at Ciocca Subaru of Pleasantville! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

July 14, 2023

Ciocca service department is the best ever! The mechanics are all very pleasant and knowledgeable. All questions are explained in detail and the waiting area is very clean and accommodating. Ke More

by Mysubie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George & Josh (service dept.)
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Mysubie3, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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