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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 18, 2023

Just in for my 6 month vehicle service. I was greeted by Joseph who took all of the data he needed to complete the service. I must compliment Joseph for his warm greeting and questions abo More

by iflyifr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in Service
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Jul 19, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave such a positive review. We are glad to hear that you were satisfied with our service and clean dealership!

July 18, 2023

Professional courteous told me servicing would take about 1 and 1/2 hours and it did More

by elliotsfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave us a review. We appreciate your kind words and hope to continue providing you with great care in the future.

July 18, 2023

Everytime I need something checked out on my Subaru the guys at my home dealership are awesome. They make my experience go by smooth, take care of what they need to and promptly return my car back to me. More

by CHRISTELJFORD
Recommend Dealer
Yes
Employees Worked With
George
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Jul 19, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, CHRISTELJFORD! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 18, 2023

Service was promptly and excellently completed. 15 word minimum is ridiculous. You can do this better. More

by JAK389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
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Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the review, JAK389

July 18, 2023

Excellent customer service. Professional and kind. I will recommend this dealer to all my friends and family. More

by eliahoum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
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Jul 19, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service. We appreciate your feedback and hope to serve you again in the future.

July 18, 2023

My husband and I went to look at various SUVs without intending to buy. Nick did such a great job explaining all aspects of the vehicles without being pushy that he convinced us we needed a Subaru Cross More

by Jimdothogan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Jimdothogan, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 17, 2023

I really enjoy my experience when I come to the service. Department George is always a very good customer service person. I value his opinion very much, thank you. More

by Leoluv
Recommend Dealer
Yes
Employees Worked With
George
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience at Ciocca Subaru of Pleasantville. We are thrilled to hear that you enjoy the service and George offers valuable insight. We appreciate your feedback and look forward to serving you again in the future.

July 17, 2023

Very professional kind under stand problems give all information what we need work did job before time More

by INDIRAMASIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Haines
Report | Print
Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your positive review of our service at Ciocca Subaru of Pleasantville! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

July 17, 2023

Great job helping me in finding the right car at the right price. I would definitely recommend them! More

by RICHARD@HAVILANDGROUP.NET
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
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Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Richard, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 17, 2023

This was a positive used car buying experience. This will be the first place we will go for our next purchase. More

by AMONROE26.2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Report | Print
Jul 17, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to share your positive experience with us! We are glad to hear that you will think of us first for your next vehicle buying process. We appreciate your business and hope to see you again in the future.

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