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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,257 reviews

June 17, 2023

Outstanding service. They were able to get me in on short notice before the weekend and solved my issue More

by DPHACHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

June 17, 2023

Dealership is accommodating but the service department is stellar. Special shout out to Josh J. And the waiting area is clean and bright. More

by rtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh J. In service, Tyler Haines
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Rtjr, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 17, 2023

The service was great Josh was so kind and thoughtful he brought the car right away to me . More

by JOANBARASCH6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti, Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JOANBARASCH6, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 17, 2023

I had a really great experience purchasing my car here as well as in the service department with my recent oil change. More

by SarahMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Junk, 5 stars!
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Sarah, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 16, 2023

dealership is clean, staff is friendly and accommodating. very easy to bring the vehicle in and go about my day! More

by SARA.BARNES1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh junk
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sara!

June 15, 2023

Awesome experience- grateful for loaner car even though didn’t buy here. Video of service was pleasant and informative surprise. More

by robin5cm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service- George Abrams-5 stars
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Robin5cm! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 15, 2023

Great service. Explained everything. They are very knowledgeable of their products. Pleasant people sell throughtout More

by KTHY426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, KTHY426! If there is anything else we can do to help just let us know! Have a great day!

June 15, 2023

This is a rediculous requirement for a review a a a a a a a a a a a More

by RPIESZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

We really appreciate the recommendation, RPIESZ! Thank you!

June 15, 2023

Nick was a pleasure to work with. He was extremely knowledgeable about all the cars and found the perfect fit for me! Love my new ride! Thanks Nick More

by MCDONALD94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

June 15, 2023

Great service and helpful staff! Couldn’t of asked for any better service department to work with! More

by THOMASBEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Tom Bekete
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Thomas! Please let us know if we can do anything else to help!

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