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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 21, 2023

The service department is excellent. I can rely on George to keep my car running efficiently. More

by JAMELLHRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Jamellhrt! Please let us know if we can do anything else to help!

July 21, 2023

Good job. Feel trust in George and staff. Nice place to wait. Easy to call and get appointment. More

by PHYMARB
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, PHYMARB! We're always here to help if anything else comes up!

July 21, 2023

Service writer was very helpful and pleasant. George she worked on my car was thorough. Couldn’t find the noise my car was making, but it’s a very intermittent noise was very pleased with my e More

by melinda580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Josh
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Melinda! Our team really appreciates it! Let us know if we can help with anything else!

July 21, 2023

Their helpful, caring, and friendly staff services my care needs and answers all questions and concerns More

by BELLAIRIE1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, BELLAIRIE! If there is anything else we can do to help just let us know! Have a great day!

July 21, 2023

Will not return here. Went multiple times in the last few months. Service feels rushed and every time I leave a new problem arises so I do not feel like they are thorough More

by LANDOWJ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Ms. Landow, we apologize for your experience with our dealership. Our team has been trying to contact you regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (866) 771-8269. Thank you for your feedback.

July 21, 2023

They are helpful, kept me informed, the timing was good. The waiting area comfortable. Josh did a good job More

by melrose.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junker. Service
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 21, 2023

I have been using the dealership to service my vehicle for a few years. Making an appointment is easy and timely. My service representative Josh is professional and friendly. The car is always ready I. Th More

by Fjjdbrjej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

July 21, 2023

Welcoming your customers is a warning greeting as customer walk into the door! Very impressive More

by SHARONLSPIVEY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, SHARONLSPIVEY! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 20, 2023

Service is effortless, timely, reliable and transparent. Any upcoming service needs over and above scheduled routine maintenance, along with the expected cost is readily discussed. More

by maryann.stoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Maryann! We're always here to help if anything else comes up!

July 20, 2023

Great service and the car was done on time. Easy drop off and pick up More

by BIKEWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the positive review of Ciocca Subaru of Pleasantville! We appreciate your feedback, and hope to see you again soon.

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