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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,205 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,204 reviews

October 15, 2024

Great customer service. We were late by about 10 minutes, but we called to let them know and Brianna let us know that it wouldn't be a problem. Service completed very quickl More

by FRANCISBURNETTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Oct 18, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Francis, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 15, 2024

The service department did what it said it would do and it cost me pretty much what they said it would cost. All around a fine experience. I will be using Ciocca again for service. More

by DNAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
Report | Print
Oct 18, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Dnahan, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

October 15, 2024

They were friendly and on time. Explain everything wrong with car in detail. Great experience. More

by DONNAPIGH135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Oct 18, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 13, 2024

Great dealership. So much better than the dealership in cape May Court House . Thanks for repairing my car More

by AMQUINN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Brianna White
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Amquinn! Our entire team really appreciates it! Let us know if we can help with anything else!

October 13, 2024

George the service adviser very courtesy & technician efficient. The communication regarding the needs of the auto very much appreciated. Nice work. Please continue . More

by ILOVEREDTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 12, 2024

George is very professional and attentive to my questions and concerns about my vehicle maintenance. More

by ARMSTRONG555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Applegate
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 12, 2024

The service writer George Abrams was excellent. The service was performed in a timely manner and met my expectations. More

by SJUMBA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Sjumba, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

October 11, 2024

Clean, bright, great workers. All went well with my flat tire issue. I get my vehicle serviced and have never had any issues. Keep up the good work. Please feel free to send me mo More

by STEVEBROWNODD49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Steve! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 11, 2024

They were fabulous when burkes subaru wouldnt help me cocoa did. Thak you so much More

by dianerowen62
Recommend Dealer
Yes
Employees Worked With
Don, Brianna White
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Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Diane! If there is anything else we can do to help just let us know! Have a great day!

Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Diane! If there is anything else we can do to help just let us know! Have a great day!

October 11, 2024

Professional prompt excellent service as usual! George is always a pleasure to work with and they do great work!!! More

by thetarotworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Oct 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, thetarotworks! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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