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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

July 29, 2023

Very friendly and efficient. All associates were a pleasure to work with and very knowledgable. More

by JOHN_WACHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Ryan McCusker
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 29, 2023

Service representative was very friendly and efficient. The waiting room is a comfortable and pleasant environment. More

by FKPOOHBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Junk in service dept
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

July 29, 2023

My service advisor Josh Junk always welcomes me when I come. I like that he remembers me and is quick and eager to help! Everyone is so nice and they never push you to get service done. They allow you to More

by KENNEDYMSTALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

KENNEDYMSTALEY, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 29, 2023

I found it to have a Very quick and friendly service but a bit heavy on text messages More

by Richmac417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Rich! We apologize for the amount of messages sent to you. We will take a look at this now to cut back on the amount of messages.

July 29, 2023

A dealership with a team that has professionalism, confidence, and above all good customer service skills. More

by FILBERTJINX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, FILBERTJINX! Please let us know if we can do anything else to help!

July 28, 2023

Fast and friendly service. Josh was great! He was able to squeeze me in for service when I hadn’t even had an appointment. Who could ask for better service? And the price was f More

by Dave G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk
Aug 03, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to share your positive experience with us, Dave. We appreciate your feedback and look forward to serving you again in the future.

July 28, 2023

I found the dealership to be very professional in every way. I would return in the future More

by jer326266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

July 27, 2023

Excellent service for warranty repair and tire rotation/ alignment. Got me back to my vacation quickly with friendly and professional service. Returned my car in excellent, clean condition. More

by georgannjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Joseph Junk
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

Georgann, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 27, 2023

Showroom was very clean and comfortable. Joel was very courteous and knowledgeable . As well as friendly and welcoming. More

by NMILBOURNE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal, Patrick Pizzi
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 26, 2023

The people working at the Pleasantville site make the dealership successful. Good experienced employees will keep buyers coming back. More

by Georgel14
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

George, thank you for the kind review and words regarding our team! We are thrilled you found our team to be quality, experienced individuals. We hope to serve you again soon!

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