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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 01, 2023

Josh is an excellent customer service coordinator. He knows the job very well and timely updates services as well More

by MADHU20PILLAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh at Service Dept.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 01, 2023

This was my first service on my a Subaru! It was a great experience! Smooth, easy and fast! Josh Junk handled everything and was very personable and couldn't have nicer! 5 stars!! More

by PVLLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, PVLLMUSIC! Please let us know if we can do anything else to help!

August 01, 2023

Awesome sales experience no pressure a great price from the start. They also had a wide range of inventory More

by Larry.dubs9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 31, 2023

An modern upscale service dept staffed with courteous knowledgeable personnel. Honestly the best I’ve seen More

by MCHMOURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

MCHMOURES, thank you so much for the glowing review regarding our service department and personnel. We truly appreciate the kind words, and hope to see you again soon!

July 31, 2023

My brakes and rotors they’re great! However, the part that I ordered an amp I’ve called twice now and I receive no contact back. No idea when it will be in. I was told a week maybe a li More

by AHT23ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving us a review. We'd like to look into your concerns further and get your situation resolved. Can you send me an email with your name and phone number, please? Thank you again, Liz Huddle eBusiness Manager Ciocca Subaru of Pleasantville 609-646-1500 ext 3302 ehuddle@cioccadealerships.com

July 31, 2023

Rob stayed in constant contact with me advising me as to the date of delivery and what to expect. More

by SEAFIRE1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 31, 2023

My experience was excellent! All the staff were both very knowledgeable and friendly. I would highly recommend this dealership to anyone looking for a new Subaru. More

by romangabrial2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 30, 2023

All great with work done and advice from mechanic. Nice suggestions and research into future work More

by SHELLEYLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh junk , Tom Bekete
Aug 01, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Shelley! Our team really appreciates it! Let us know if we can help with anything else!

July 30, 2023

Good people, good service what more could you ask for? Very helpful and knowledgeable people. More

by cassettamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department josh
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Cassettamp! Please let us know if we can do anything else to help!

July 30, 2023

Great service from George and the team. They made getting my Subaru serviced super easy. Thank you so much! More

by efhorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, efhorner! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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