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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 04, 2023

Awesome service and great customer service ! Will see you again in 6000 miles ! More

by BOWTIEBUM
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 04, 2023

He is courteous and helpful. Keep me informed in a timely manner about what is going on with my vehicle. More

by JEANETTEMARTIN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Jeanette! Our team really appreciates it! Let us know if we can help with anything else!

August 04, 2023

Visit for my 6 month service at this dealers Service Dept. The greeting area is indoors out of any bad weather. A huge plus for this dealership! Greeted by a very polite young man who already knew my na More

by iflyifr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 03, 2023

Friendly business demeanor. Honest. Did what they said they were going to do. nice folks More

by JERSING5769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
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Aug 08, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 03, 2023

I want to thank you for the good job. All off you are very friendly and helpful . More

by TAMSOLVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Abrams
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Aug 08, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review. We are thrilled to hear that you had an excellent experience with our service!

August 02, 2023

We had a great experience buying a car at this dealer and would recommend it to our friends and family. More

by JBEYER12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

JBEYER, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 02, 2023

Very good service. Waiting room is comfortable and my car was finished sooner than expected. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Aug 03, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, DW! We're always here to help if anything else comes up!

August 02, 2023

Great service, Joey was very professional. The waiting room is very comfortable and the coffee was good. More

by LEWISMERKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and maintenance
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the excellent comments regarding our dealership and staff, LEWISMERKEL! We will pass them along to our team, and we hope to see you again soon!

August 01, 2023

The service department is great and has fast service with friendly and knowledgeable staff. Two thumbs up More

by JUSTPEACHYNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 01, 2023

Nick was very informative, answering all of my questions and was patient with me through my decision making process. He was friendly without being pushy. He communicated well while I was there but also upo More

by JENNLMASSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with someone else in finance who also was kind, attentive and thorough in the car buying process.
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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