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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

May 08, 2023

Matthew is an excellent sales representative. This is my 3rd car I brought from him, he’s the best More

by Mrs.Tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 06, 2023

The dealership was very friendly and people helped me out a ton with everything I needed. More

by douglasadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

May 06, 2023

Matthew at Ciocca Subaru helped me get into my Subaru Forester so smoothly!!! His professionalism and vibe was so awesome! I told my husband that I have brought a lot of cars in my life and I have NEVER More

by Angela Cunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Angela, we know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

May 06, 2023

I recently had the pleasure of working with Doug Flitcroft as my sales consultant during the purchase of a Subaru Legacy, and I must say that the experience was exceptional. From the moment I walked More

by Matthew426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matthew, no matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 06, 2023

In all the vehicles I've purchased Matt has to be the best sales consultant I've ever worked with. He answered every question I had, was extremely professional, knowledgeable and seemed to actually care More

by AndrewF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Andrew. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 06, 2023

Always satisfied with the dealership’s service department. George, Josh, and Brandon are always a great a help. However, their cold callers do not respect my wish to not be contacted. I know when More

by Ggabbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Josh, Brandon
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 06, 2023

Care about their customers and go above and beyond. Will stay in touch with you through entire sales process and service. Will also follow up to make sure things went well and are still good with your More

by jewels1493
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams in Service , Patrick Pizzi, Ashley Cesaretti
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Jewels1493, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 06, 2023

I recently purchased a Subaru Outback from Ciocca Subaru in Pleasantville. My Sales Associate, Matthew was the best! He took the time to answer all of my questions. He has the patience of a Saint! Both Matt More

by JoeTroy111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 04, 2023

Pleasant, helpful staff. Explained the repair process, and called when my car was ready for pick up. A streamlined operation. More

by Gabby Crowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George at the Service Center
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Gabby, thank you so much for sharing! We are so glad that our team offered you such a positive and streamlined experience.

May 02, 2023

First time at this dealership and was very impressed. Sales rep Doug Flitcroft was professional, knowledgeable, down to earth and easy to deal with. Found him able to discuss the car, features and perf More

by Mose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker, Sales Manager
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Mose. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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