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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 07, 2023

Excellent service. Friendly staff and professional service. Would highly recommend. I definitely will go back. More

by JOVANNADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, service writer
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate your feedback on our business and are glad to hear that you found our staff to be friendly and professional service. We thank you for taking the time to leave a review.

August 06, 2023

This is the best dealership ever . So Courteous, respectful and professional . I was treated so well ,And they did a great job working on my car . Highly recommend them to friends and More

by Sfrascatore 720
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know their names ,but the service dept. desk person was super nice and respectful . He let you know exactly what was going on with your car . All
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 06, 2023

Great service and friendly staff,,,good mechanics and car is great with all safety features More

by PATTIREILLY99
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan and josh
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 06, 2023

they work with you. will come back w Hen we need to replace this car good deal . . More

by JOENDOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 05, 2023

The service department goes above and beyond every time we visit. Thanks guys your great More

by Michaelrandazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Michaelrandazzo! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 05, 2023

Everyone is competent, courteous, super friendly and willing to go beyond the services that other dealerships provide. The facility is very clean. I always feel like I can trust the staff and the compa More

by BETTYJZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 05, 2023

Windshield washer fluid was empty when I went for service and empty when you were done serving the vehicle Thank you Tom Hennaut More

by TOMBTW9123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
person who does the oil and filter and cross changes the tires
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Tom, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (866) 771-8269 and speak to one of our managers so they can assist you. We appreciate your feedback.

August 04, 2023

Everything was very nice, but some parts of the video that was sent were hard to hear. Thank you! More

by RINGSBYTHEBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 08, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 04, 2023

Always a positive experience, Josh went above and beyond to make sure we received the best experience. Had extra maintenance done and still was out earlier than expected. Thank you! More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 08, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 04, 2023

Always great service! Definitely the best experience I have ever had! I highly recommend them! More

by JLMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, JLMANNING! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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