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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

May 22, 2023

Our experience with Ciocca Subaru of Pleasantville was Outstanding! We scheduled our appointment, they were on time, Doug in Sales was welcoming and helpful, he met our expectations. He made sure we got More

by Terri V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Ashley Cesaretti, Tyler Haines
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Terri, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 17, 2023

They explained all work, provided a loner vehicle and even texted me a video of the work being done. Excellent service and courtesies all arond. Even washed the car free of charge. More

by snehmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
May 17, 2023 -

snehmad responded

thanks for your courtesies.

May 16, 2023

Very professional courteous and informative always a pleasure when using Ciocca service department convenience can’t be beat More

by Brucew8121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Bruce! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 12, 2023

Very professional and courteous staff. George and Josh at the service desk keep me updated on the status of my vehicle repair etc More

by apreviti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop Apreviti!

May 11, 2023

George was extremely professional and courteous He kept me informed and was very responsive to any of my questions He made the whole experience very positive. More

by Sbatohie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from Service Department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Sbatohie! If there is anything else we can do to help just let us know! Have a great day!

May 11, 2023

Thorough professional clean does not try to trick you. Reviews exactly what they will be going. More

by Pattigbent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Service
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Pattigbent! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 11, 2023

The service department is always excellent and all of the employees are a delight to see More

by emilymulherin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville, Emily! We are glad we were able to fix the issue, and we appreciate your business!

May 09, 2023

The service is great. I trust George to evaluate what service is needed. Aways an excellent job. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

We really appreciate the recommendation, Mary! Thank you!

May 08, 2023

Josh is always friendly, professional and efficient the work is always done well and quick And my car is cleaner than when I brought it in! Can’t ask for more than that!! Thank you More

by tgafal@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

May 08, 2023

Excellent service, courteous Washed vehicle after service, snack area with free fresh coffee Would recommend to friends More

by Pc0793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George also service mgr mr simms
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Pc0793, thank you for the recommendation and your appreciation of our refreshments! See you next time!