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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 09, 2023

The people in the sales department were nice and made an effort to accommodate and satisfy customers. More

by CPHI199591
Service Time
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, CPHI! Our team really appreciates it! Let us know if we can help with anything else!

August 09, 2023

Manager Josh Junk is wonderful, Professional, knowledgeable, kind and caring. He went the extra mile to help in getting my car repaired. The Pleasantville Subaru Service is absolutely one of the More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave your feedback about the service department and staff at Ciocca Subaru of Pleasantville. We appreciate your business and look forward to serving you again in the future.

August 09, 2023

clean, warm welcoming facility, excellent technicians. service manager josh junk, honest, friendly, the best. will return. More

by mpdelrosariomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh junk
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 09, 2023

Robert made the sale very easy and was very help full. Ryan went over all the feature in the car and was very help full. More

by JOENDOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the tect guy, Ryan McCusker
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

August 09, 2023

Treated with absolute professionalism, from start to finish!!! I would recommend this dealership to family and friends 100% More

by JRDOB2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Hi JRDOB. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 08, 2023

Good, honest sales and service team. Have bought two cars from them in the last two years. More

by RAYG3
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and George, Tom Bekete
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

August 08, 2023

Absolutely recommend Ciocca Subaru and their team! Cole made my trade in and new purchase so easy. He made sure I drove away completely comfortable and confident in using the amenities in my new car ( More

by MARCELLABOTTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santino Botto
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, MARCELLABOTTO! We're always here to help if anything else comes up!

August 08, 2023

Dealership was clean, salesman was very friendly. However I was sold a CPO vehicle with a known chip in windshield. Also the dealership made an error on the buyers agreement in regards to $500 and ca More

by COLLEENMSW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brendan Boyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Colleen, we apologize for your experience with us, especially regarding the buyers agreement. We will review your comments with our team to ensure things like this do not happen again. Thank you for bringing this to our attention, your feedback is greatly appreciated!

August 08, 2023

Very professional and knowledgeable staff. Always gives me choices. I have great faith in Josh in particular. More

by Cderoxtro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 08, 2023

Great and friendly service! Josh, the service manager is great and very helpful! Thanks Josh! More

by BELLAMIA2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Bella! We're always here to help if anything else comes up!

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