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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 12, 2023

ok shop rated is to high $179 per hr i'm gonna have to shop around More

by LSPOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

LSPOFI, we apologize if you feel our rates are too high. We will review your comments with our management team in efforts to remain as competitively priced as we can be. Your feedback is greatly appreciated!

August 12, 2023

Ciocca of Pleasantville went above and beyond to help me! I really appreciate their team More

by NGAN02HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, NGAN! Our team really appreciates it! Let us know if we can help with anything else!

August 11, 2023

This was the best experience trading a car and purchasing a new one! Everyone very helpful and not aggressive A wonderful company to do business with. More

by DST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 11, 2023

Service was prompt, clean and friendly. They send a video of what they were doing to my phone More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sue!

August 11, 2023

This location is always friendly and welcoming. I love the 12 point inspection to keep me updated. More

by mallory.capece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Mallory! Please let us know if we can do anything else to help!

August 11, 2023

This is the second time I’ve bought a Subaru from this location. I wouldn’t go anywhere else! More

by KARINRUPP18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

August 10, 2023

I really appreciate George and the girls in the service department always nice and helpful! More

by SueOlcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review, Sue! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 10, 2023

Prior experience and today they are awesome. Everything was completed on time and they even washed my car!!! More

by WBINDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 10, 2023

This dealership was very pleasant and the service was quick. The waiting area was clean More

by P-RAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
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Aug 11, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, P-RAD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 09, 2023

The service manager Joseph was pleasant and accurate. The appointment and installation of side molding went exactly as he said plus the car was ready ahead of schedule More

by JONPKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
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Aug 10, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Jon! We're always here to help if anything else comes up!

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