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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 15, 2023

George, from the service department is also kind and patient. He takes the time to explain services. More

by SBOOKSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/George
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review, SBOOKSHA. We are glad to hear that you had a good experience with us. Your feedback is greatly appreciated.

August 14, 2023

Excellent service from the Ciocca Subaru of Pleasantville, the car buying experience was very good. More

by GAVINARNOLD081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bekete
Aug 16, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 14, 2023

Excellent customer service in every department. From George in Service to Joel in sales, Nick in finance and the manager Santino all treat you like family and did everything they could to make sure More

by JKANT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santino - 5 stars
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JKANT! Our team really appreciates it! Let us know if we can help with anything else!

August 14, 2023

Ciocca Subaru has always taken great care of me and my car. Fair prices and great service More

by JNix57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service dept
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JNix! Our team really appreciates it! Let us know if we can help with anything else!

August 14, 2023

I paid $33 to have an air filter changed in my car with takes A total time of checking it and replacing it 8 mimutes should I change my engine air filter with the photo was 35 bucks I paid $33 which makes More

by LSPOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We apologize for your experience with us, LSPOFI. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (866) 771-8269 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 14, 2023

Awesome service department, I am definitely making this my new dealership. Josh Junk was fantastic to deal with More

by Dheayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 13, 2023

Very efficient and made me comfortable. No additional thoughts. They provided a list of observations. More

by QUINNPJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No interface.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, QUINNPJ! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 12, 2023

Very good dealrs good service good people they know how to make everyone happy service good More

by YHYHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Tom Bekete
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the excellent review, YHYHI! We hope to see you again soon.

August 12, 2023

The employees were very polite and attentive. The waiting room was well stocked with snacks and drinks. Car was serviced in an acceptable time period. More

by MANDER7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service Departmemt. Don’t remember his name but he was very professional.
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, MANDER! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 12, 2023

Coke was great. Wonderful experience. Love my car very much. Thank you for being so attentive. More

by LISAWEICK123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review! We're glad to hear that Cole provided you with a pleasant car buying experience. We appreciate your recommendation and hope to serve you again in the future.

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