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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 18, 2023

Overall experience was great! ! On time, easy process and they provide the prices of work upfront. All staff was very friendly! Highly recommend their service center. More

by ANNASPAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 18, 2023

Ciocca has a very professional service dept. Always very friendly and courteous representatives. They greet you at the door and get you out as soon as possible. More

by GOTTAHAVESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 18, 2023

Professional and clean waiting room they wash my car every time I get an oil change More

by MELISSANORBECK77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Melissa! Please let us know if we can do anything else to help!

August 18, 2023

Courteous service. Finished on time. Excellent Service Mgr. excellent waiting area, with complimentary drinks for customers More

by LOU.TICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Lou, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 18, 2023

Everyone was friendly courteous and very helpful. Buying the car was easy, no hassles. I love the cross trek and the car is well equipped. I’m am very happy with my experience at the Pleasantville More

by Dzb4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santino Botto, Ryan McCusker
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 17, 2023

The service department was extremely helpful and determined to schedule the service. The process was incredibly quick and thorough. I especially liked the inspection video depicting what was looked More

by jdfranco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams, Patrick Pizzi, Tom Bekete
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

jdfranco, thank you for the kind words and excellent review regarding our dealership and service department! Is there anything we could have done differently to earn a five star review? Thanks again.

August 17, 2023

Service and staff are always consistent and pleasant. I have closer dealers but prefer this location. More

by GONZALEZ66
Recommend Dealer
Yes
Employees Worked With
I worked with people in service dept
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, GONZALEZ! Our team really appreciates it! Let us know if we can help with anything else!

August 17, 2023

The service department has fast scheduling and quick routine service. All questions answered. I will continue to have my car serviced with them. More

by JRUTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, JRUTENBERG! Our team really appreciates it! Let us know if we can help with anything else!

August 17, 2023

Very professional people and very helpful. Also very clean inside and out. I would recommend to anyone. More

by TOMOSBYTES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 15, 2023

The minute I walked in Cole was attentive and helpful throughout the entire process! He answered all my questions as this was my first time buying a car and was extremely patient. I felt like he genuinel More

by GABRIELLEOJEDA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Aug 15, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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