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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,154 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,154 reviews

June 20, 2023

I always bring my car hear because the staff is very professional and I also used the collision in January More

by JUDYAMATTHEWS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department George
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Judy! If there is anything else we can do to help just let us know! Have a great day!

June 20, 2023

The staff at the Ciocca dealership is tremendous. They are friendly, efficient, accommodating and always get the job done right the first time! More

by SZW15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George in Service
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to acknowledge our excellent customer service. We appreciate your feedback and hope to continue providing great service in the future.

June 19, 2023

As always George is on the ball. Never worry about my service there. The waiting area is clean and always enjoy a great cup of coffee. The machine is amazing. The bathroom is always More

by Brown Sunflower
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Brown!

June 18, 2023

Excellent service right on time. If I decide to wait, they get me in an out quickly and I never have any problems with the service performed. More

by MWETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

MWETTY, thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 18, 2023

Made the experience easy and seamless. Picked my vehicle, came in as advised and they waited for me to return to pick it up! More

by LISAGKAMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Matthew Adams, Tom Bekete
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Lisa, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 17, 2023

The service was great Josh was so kind and thoughtful he brought the car right away to me . More

by JOANBARASCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti, Matthew Adams
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JOANBARASCH6, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 17, 2023

Very personable and professional staff. All work completed well and in a reasonable amount of time. More

by slidurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Slidurs! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 17, 2023

Great service dept that cares and listens to your needs. Would go back there any day More

by RANDY.PRICSKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Insure of name. One star
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Randy, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 17, 2023

Outstanding service. They were able to get me in on short notice before the weekend and solved my issue More

by DPHACHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

June 17, 2023

Dealership is accommodating but the service department is stellar. Special shout out to Josh J. And the waiting area is clean and bright. More

by rtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh J. In service, Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Rtjr, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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