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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,371 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,371 reviews

August 20, 2023

Always professional and helpful! We are return customers and will continue to be because the staff is friendly and helpful. More

by NRBURGESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

NRBURGESS, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 20, 2023

very accommodating ,,Sales staff was great, especially Nick an overall good experience ,,will recommend you🤠👍 More

by DST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nic
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 19, 2023

The staff was extremely friendly and knowledgeable. It was a stress free transaction. Great place. More

by MTROPIANO92
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

MTROPIANO, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 19, 2023

My experience with Ciocca Subaru of Pleasantville their employees are excellent customer service they were trained well my point of view I will let friends and family know about this place to purchase any More

by mercadojose310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Jose! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 19, 2023

Very poor delivery of the car. The vehicle was dirty and not full of gas. Unless I asked they did not offer to explain any of the controls or the operation of the high tech feature More

by Larry.dubs9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Larry, we apologize for your recent experience you had with our dealership. We aim to provide top-notch service, and clearly missed the mark being unorganized, and delivering a dirty car. Please reach out to our management team so we can take care of this for you. Thank you for bringing this to our attention.

August 19, 2023

Personable and professional sales associate supported by competient financial officer, an post sale full-body review of features of the your car! More

by Bal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fagan
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 19, 2023

Came in yesterday for my first service on my 2023 Forester and dropped by car off at 845 and it was ready to be picked up by 1145. Pricing was competitive with what others charge. Staff was professio More

by mcseplo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

August 19, 2023

Extremely attentive, kind personal who knows their product well!! Eager to explain their cars in a positive fashion. More

by DANNYSDAUGHTER26
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 19, 2023

Always timely and courteous. They keep me informed as to the status of my vehicle at all times. I usually deal with George and he is outstanding. More

by PJBFMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi PJBFMJ, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

August 18, 2023

Fast, efficient, and they care about the customer! Oil change, tire rotation, and multi point inspection all in under an hour! More

by ANEVANS819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Aug 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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